IT Data & Analytics Senior Specialist - SAP ECS Technical Operations

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Summary

SAP Enterprise Cloud Service is a private cloud managed services provider. Within ECS Technical Operations, we are currently seeking a skilled and experienced Data Analytics Consultant with reporting & analytics background. The ideal candidate will have a strong background in operations, continuous improvement, performance analysis, and optimization

EXPECTATIONS AND TASKS

As Data Analytics Consultant you are responsible for:

• Developing and implementing of reports for continuous improvement in Cloud operations and System performance.
• Monitoring system performance and conducting regular performance analysis to identify areas for optimization.
• Troubleshooting and resolving any operational issues or system errors in a timely manner.
• Collaborating with cross-functional teams to ensure the alignment of SAP systems with business requirements.
• Developing best practices for system operations and management.

Preferred skills

• 8+ year work experience in administration and analytics
• 2+ year experience in service delivery in global teams
• Extensive experience in popular reporting platforms including MS Excel and working with large data sets.
• Basic hands-on experience in one or more analytical tools
• Proficiency in performance analysis and optimization.
• Strong communication, documentation, and presentation skills.
• Continuous learning and adaptability to new technologies.

 Nice to have

• ITIL Certification
• Power BI or any equivalent tools
• Project management experience
• Able to communicate successfully at different levels of the organization.

ABOUT THE TEAM

• Current team size of 30 people
• Global team spread across India, Germany and Mexico
• Diverse and different level of expertise in the team
• Combination of Technical and Operational delivery experts

#SAPECSCareers

#ITT3

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 405657  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.