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Information Technology

IT Technology Manager - (Cloud IT Storage : Experience - 12+ years)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



About the Storage team

Storage team is a part of Global Cloud Services (GCS) organization and the Platform and Services (PSO) department. Storage team is responsible for operations and management of SAP Storage infrastructure worldwide, which runs PaaS/SaaS solutions from various Cloud LoBs (line of businesses). The most critical goal for Storage team is to safeguard Storage infrastructure to have zero-outages and minimum of MTTRs.


The Role

As a Cloud IT Technology manager for the Storage team, you are leading cloud operations team and are responsible to ensure rocks-solid operation and meeting the MTTR (mean-time-to-repair) target from end2end vertically (compute-> storage-> network), driving automation, quality improvement and optimization of the operation process and execution. The manager must be able to work functional silos (network, backup, compute, storage) and other organization units (architecture, design, engineering and operations) to drive values to Cloud LoBs and external customers. He/She must be able to discuss, negotiate and come up the best solutions for the interest of SAP.


Role Requirements 

  • People management and team development in IT environments
  • Operations experience in enterprise IT infrastructure and cloud environments
  • Experience of maintaining zero outages within complex enterprise infrastructure
  • Proven experience of restructure, improvements and evolutions of enterprise IT platforms
  • IT hardware/infrastructure understanding and experience in OS, Compute, Network, Storage, Backup
  • ITIL knowhow and certifications, Project management knowhow and certifications
  • Proven experience of budget management, SLA management, stakeholder management
  • Strong project management skills, experience running and introducing agile project methods and DevOps approach
  • Degree or Master in computer science/engineering or related work experience
  • Excellent communication
  • 7+ years of diverse working experience as IT operations manager in enterprise infrastructure environments

  • 5+ years of experience in IT project management across international teams

  • 5+ years of diverse working experience as DevOps, System administrator, SRE Engineer




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:316826 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time  | Additional Locations: 

IT Technology Manager - (Cloud IT Storage : Experience - 12+ years)

Facility:  316826
Posted Date:  Dec 31, 2021
Work Area:  Information Technology
Career Status:  Management
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

Job Segment: Information Technology, IT Manager, Cloud, ERP, Engineer, Technology, Engineering