Program Manager - Adoption Services Center

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Organization

ASC (Adoption Services Center) is the global consulting unit of SAP; it resides within the Customer Success and Delivery Board area whose mission is to ensure that our customers adopt SAP "innovation” (both in terms of ‘solutions’ and well as ‘approaches and methodologies’). In particular, for ASC this translates (among other things) into helping SAP deliver projects with the right methodology and tools, with adherence to standard and Customer clean core principles and with solid outcomes which provide business value to our customers. Whilst ASC is organized mainly in terms of Solution Areas (where all the functional expertise of a specific solution resides) we have recently set up a cross solution area Delivery Management function which will  provide governance to help secure a high level of delivery excellence for our unit.

What are we looking for

As part of this Delivery Management function we are looking for Project Managers who will operate along the following lines:

1. Oversee the execution of complex, large-scale projects and programs where ASC takes increased accountability (shared or exclusively) towards the Regions
2. Be part of a team which will set up delivery excellence standards for ASC (following both gereric delivery methodology standards as well as SAP specific standards related to clean core and overall innovation adoption) and will monitor the adherence to these standards by the organization
3. Proactively engage in ASC-led projects in a Quality Assurance role regarding tools and methodologies adherence
4. Engage to de-escalate or re-focus high profile project engagements with delivery challenges
5. Take up (on demand, if and when required) Regional Projects (with or without a significant ASC involvement)
6. Lead on demand programs and initiatives related to delivery excellence across ASC

Success Measures

• Project success: ensure projects are delivered on time, within budget, and to the required scope and quality standards
• Market Unit / Region satisfaction
• Tools and methodologies adoption (Clean Core/Signavio/LinIX/RISE) within projects/programs you lead
• Specific initiative(s)/program(s) success (will be defined on individual initiative leel)

What will you bring

• 7+ years of project / program management experience in multi-million SAP projects involving a wide geography scope and sourced with a combination of local, global and third party resources
• (Ideally) experience at various levels within SAP (Market Unit / Region / Global)
• Strong negotiation skills and ability to secure Change Requests on fixed price project scope extensions
• Strong leadership and people management skills
• Excellent strategic thinking and business acumen, with the ability to align project and program objectives with overall business goals
• Strong communication, summarization and interpersonal skills, with the ability to effectively engage and manage internal & external stakeholders at all levels
• Proficiency in SAP project management methodologies, tools, and techniques, such as Agile, Scrum, and Waterfall
• Solid understanding of project financial management principles, with the ability to manage budgets and optimize resource utilization
• Ability to work effectively in a multicultural environment, demonstrating cultural sensitivity and adaptability
• Strong problem-solving, negotiation, and decision-making skills, with the ability to navigate complex challenges and drive effective solutions
• Proven track record of turning around difficult project situations
• Ability to influence diverse stakeholders (customers, partners, MU/Regional counterparts) and lead in situations without having direct reporting line authority
• Can easily navigate between strategic thinking and operationalizing plans
• Solid understanding of Clear Core and RISE methodologies

Qualifications

• Fluency in English both verbally and in writing
• Mobility: willing to travel (share varies, but can at periods be 100%)
• Agile methodolody certification
• PMI certification
• Functional SAP knowledge (not a must but highly desirable)
• Good understanding of cross SAP solutions integration
• University degree(s) in a relevant field

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 400767  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.