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Software-Design and Development

Release and Program Manager

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



About The Team

SAP SuccessFactors is a world-leading provider of cloud human experience management (HXM) – the new people-focused market category for Human Resource technology. Our HXM suite lets more than 7,000 global customers provide their employees with experiences that recognize their individual value and consistently motivate them to achieve peak performance levels – values we also live by. Working on the SAP SuccessFactors team means making an impact to over 160m global users with a market leading cloud solution.

The Role

SAP SuccessFactors is seeking a Release and Program Manager to support and grow our Release Management team. You will be instrumental in defining and improving the Product Development Lifecycle (PDLC) for our different Cloud offerings, besides being responsible for the successful delivery of the SuccessFactors products to our customers. This is a highly visible role and the right candidate will inspire and motivate our teams to deliver world class solutions. Join our team of creative colleagues who inspire and challenge each other toward excellence.


The Release and Program Manager in our Release Management team will be responsible for compliance with all product delivery guidelines and the ongoing improvements to the PDLC for our large-scale SaaS solutions. The candidate must have a strong background in managing projects / programs and should also come with significant technical expertise in the area of CI/CD.

Key responsibilities include:

  • Continuously improve the SuccessFactors PDLC on our exciting journey from a 6-months release cadence to continuous deployment
  • Own and govern the PDLC phases across all releases for our monolith and microservices alike
  • Be responsible for compliance: Ensure all SuccessFactors’ products meet corporate requirements and product standards like Security, Performance, Accessibility etc.
  • Support product portfolio planning using OKRs and Agile best practices
  • Develop common strategies and measurements for release governance across multiple departments
  • Actively contribute to successful release decisions and the deployment of all new releases to our significant customer base
  • Update and refine the patch process for bug-fix deliveries – automate the approach by leveraging the latest pipeline and tool capabilities
  • Foster the adoption of the current release train concept for microservices, while you help build out the pipeline capabilities for the targeted CI/CD architecture
  • Interface with various senior stakeholders in Operations, Engineering and Product Management to support a continuous delivery and feature rollout

Role Requirement

  • Bachelor or master’s degree in Computer Science and/or Business Administration with over 8 years of experience in the industry.
  • 5+ years project management experience with accountability for end-to-end delivery
  • Excellent written and verbal communication skills
  • Strong leadership presence with good understanding of organizational behavior
  • Good power point skills – ability to develop effective visuals with efficiency
  • Advanced knowledge of Agile practices including Scrum and Scaled Agile / SAFe
  • Good experience with Jira required; knowledge of Aha! is a plus
  • Versed in development and environment / pipeline tools like Splunk, GitHub, Jenkins, Kubernetes
  • Knowledgeable in microservices delivery mechanisms e.g. via release trains
  • Experience with the Continuous Integration/Continuous Delivery (CI/CD) tool chain and processes
  • Formal training in project management practices preferred (PMP Certification)
  • Experience with organization-wide OKR practice is a plus



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:292155 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Release and Program Manager

Facility:  292155
Posted Date:  Nov 2, 2021
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

Job Segment: Program Manager, ERP, Engineer, Product Development, Manager, Management, Technology, Engineering, Research