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Consulting and Professional Services

SAP HCM/SuccessFactors - Support Associate

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




SAP’s key customers continuously extend and adapt their IT infrastructure and processes, to better serve evolving business needs while reducing cost and risk at the same time. SAP’s Digital Business Services organization enables SAP’s customers to consume SAP’s recent innovations centered on a future-proof “digital core” SAP S/4HANA and modern next-generation cloud solutions as well as the SAP HANA Platform, and to effectively manage the transition from today’s IT architecture. 

The core task of the Center of Expertise is to support customers with premium engagement contracts through targeted service delivery. Our experts support customers in the planning and design phase, analyze and solve critical problems and offer reliable quality assurance of the results and the action plan created. The provision of specialist expertise as part of escalations round off our core areas of responsibility.  



The following tasks await you in your new role: 

  • Application of the functional expertise for the digital transformation of our customers  
  • Design Customer Processes, Configuration of the system and Identification of gaps; designing custom processes   
  • High willingness to learn in the areas of new innovations and should keep abreast of relevant new SAP features / releases. 
  • Analyze business processes including root cause analysis and technical performance optimization. 



Work Experience

•    At least 3 to 5 years of SuccessFactors / SAP ECC (On-premise) implementation experience or support experience.
•    A minimum of 1 full cycle SuccessFactors project implementations.
•    Strong SAP SuccessFactors know how.
•    Exposure to SAP ECC implementation project / support assignments is desirable.
•    Ability to drill down into technical issues and solve complex and detailed problems.
•    Ability to deliver clear, concise presentations and present complex information in a clear and precise manner.
•    Proven record in understanding application and business requirements and delivering results to stakeholders’ satisfaction.
•    Self-Driven in understanding new topics, commitment in execution of assigned tasks


Education and Qualification/Skills and Competencies 

  • Bachelor’s degree or equivalent. Additional qualifications related to Human Resources will be an advantage. 
  • Expertise in sap HCM / SF and related business processes including integration with related modules (Payroll, Finance etc.). 
  • Strong interest to learn new modules   
  • Exposure to ERP and S4HANA products / landscapes will be an added advantage 
  • Good communication ability in english 



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:293326 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

SAP HCM/SuccessFactors - Support Associate

Facility:  293326
Posted Date:  Aug 25, 2021
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

Job Segment: SAP, ERP, Consulting, Payroll, Database, Technology, Finance