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Customer Service and Support

Support Engineer - SAP Commerce

 

 

Requisition ID: 272221
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


SUMMARY
The Center of Expertise (CoE) within SAP Active Global Support provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Embedded and Enterprise Support customers.

Our methodology is to engage proactively with our customers and to live a long-term engagement build on trust and respect. Our work is based on a holistic understanding of our customers’ business and a strong relationship to jointly improve IT & business operations and safeguard their implementation projects. As every customer is unique, we provide an individual high-quality support to them based on a value delivery approach.

 

ROLE: 

SAP Commerce Cloud is a market-leading e-commerce platform with hundreds of enterprise customers worldwide, built by over 20 development teams spread across the globe. We are looking for highly skilled and motivated professionals to join a well-established and experienced product development team based in Chengdu! The team purpose is to implement SAP Commerce Cloud solution for multiple customers. You can expect a lot of low-level backend Java coding, designing complex solutions and learning modern technologies to incorporate them into the product; all in close cooperation with our best experts. 

 

ROLE REQUIREMENTS
•    Practical knowledge in SAP Commerce.
•    Ability to quickly adapt to changing technologies, frameworks, etc.
•    Ability to clearly explain technical problems and deeply understand business requirements.
•    Ability and willingness to work as a part of a self-organizing team.
•    Good communication skills 
•    You are willing to travel worldwide
•    You have strong analytical and logical skills
•    You are continuously looking for process optimization and innovation
•    Ability to work independently and take ownership of assigned tasks
You have deep technology and architecture knowledge about other SAP systems

 

QUALIFICATIONS 
Bachelor’s degree in business, marketing or technical discipline
Job location:Bangalore
Travel Expectations:40 %-60 %

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Support Engineer - SAP Commerce

Facility:  272221
Posted Date:  Jan 3, 2022
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Bangalore, KA, IN, 560066


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