Software-Design and Development

Technical Writer, SAP Ariba Bangalore

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  


The SAP Ariba UA team partners closely with product and customer support teams to develop end-user documentation using DITA approach and agile methodology. The team’s deliverables include UI text, and context-sensitive help.
At the SAP Procurement Product Team, our mission is to develop world-leading, cloud-based spend management solutions that synergize and leverage the capabilities of the SAP Procurement product portfolio across SAP S/4HANA, SAP Ariba, SAP Business Network, and SAP Fieldglass.
To strengthen the team further, we are looking for a User Assistance (UA) Developer.



As a User Assistance Developer (a.k.a., Technical Writer), your responsibilities include, but are not limited to, the following:

  • Work closely with one or more product teams to provide design feedback, user interface text, and new feature content as per schedule and represent the UA team in scrum meetings.
  • Develop feature documentation, product documentation, and context-sensitive help within aggressive schedules using the Ixiasoft content management system and Enable Now tools respectively.
  • Plan and track own work assignments and deliver them on schedule with high quality.



  • A minimum of 7 years of experience writing customer-facing technical documentation.
  • Experience in developing documents for a variety of audiences.
  • Good grammatical knowledge, a clear writing style, and excellent content organization skills.
  • Collaborate with the product team and identify documentation requirements during the design phase.
  • Ability to write content for overlapping product releases without compromising on quality and schedule adherence.
  • A Bachelor's degree in Computer Science, English, or in a related field.
  • Experience in using DITA and CMS systems, and an understanding of mark-up languages is preferred.
  • Experience working with source control, image-editing, and MS office is preferred.
  • WORK LOCATION: Bangalore

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 339243  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  339243
Posted Date:  Jun 19, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560103

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