User Assistance Developer

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you will do:

• Creating, delivering, and publishing Help documentation and Built-In Learning content.
• Handling documentation and other Knowledge Management deliverables in various portals/forums.
• Supporting the Solution & Product Management, Development, and Partners with your knowledge and writing skill.
• Willing to take responsibility to understand the requirement from the developers / PO Teams for documentation. 

What you bring:

• Excellent written and verbal communication skills in English.
• Experience with documentation of  Software Products.
• Good team player.
• Familiarity with SDLC / DDLC.
• Knowledge in GIT Documentation is an added advantage.
• Familiarity with Tools such as Jira, Git Hub, Confluence Wiki, SharePoint is an added advantage.
• Basic knowledge about HTML, CMS, XML is an added advantage.
• Self-motivated, self-driven with ability to learn quickly.

MEET YOUR TEAM:

Cloud Lifecycle Management Application Management team is providing central tools and architectures for provisioning and operating various SAP Cloud solutions. One of our main tool is the Service Provider Cockpit (SPC), which is the de-facto standard suite for service operations in SAP’s major cloud units like S/4HANA, C/4HANA, HANA Enterprise Cloud, HCM and others. In addition to managing SAP’s inhouse IaaS platforms,SPC is also used to orchestrate workloads on all major hyperscalers (Azure, AWS, GCP, Ali Cloud). The team drives the design, implementation and “productization” of the key lifecycle management services required to drive operations excellence for SAP’s cloud delivery

#Userassistant

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 408958  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.