Software-Design and Development

User Assistance -Technical Writing(1-3yrs)

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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  

As a User Assistance Developer in the SAP HANA and Analytics Design team, you will work alongside a group of talented and motivated designers as well as cross-functional colleagues. 

Your tasks will include:

  • Participate early on in the product design and development cycle and contribute to the UX microcopy, error messages and other application messages.
  • Write documentation such as Online Help, What’s New content and so on.
  • Research and define technical and business terminology that is simple and consistent with the industry standards.
  • Proof-read and edit user interface texts for usability and readability.
  • Work with cross-functional and global teams.
  • Participate in user interviews and prepare questionnaires as well as synthesize research findings.

Required skills

  • A Bachelor’s or Master’s degree in technical writing, communications, new media, translation or a related subject, or a degree in English or a related subject. 
  • Exposure and understanding of engineering concepts will be desirable.
  • 1-3 years of work experience in information development, UX writing, or content development.  
  • Keen eye for detail and knowledge of grammatical concepts in the English language.
  • Ability to express complex technical information in a clear and concise manner. 
  • Familiarity with user-centered writing.
  • Inclination to learn and up-skill with minimal support.
  • Ability to structure complex information for different target groups.
  • A general understanding of complex technical concepts, design principles, and methodology as well as relevant tools.
  • Comfortable with Microsoft tools such as Word, PowerPoint.
  • Comfortable with video editing tools such as Camtasia.
  • Familiarity with DITA/XML and content management systems such as IXIASOFT/DITA tools for authoring and publishing content.

You will be working closely with the designers, product owners, SMEs, operation engineers, software developers, and scrum masters from different locations/time zones, and will be responsible for developing various types of content. 

#UAT1 #SAPInternalT1

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 353720  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  353720
Posted Date:  Nov 2, 2022
Work Area:  Software-Design and Development
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

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