Software-Design and Development

User Assistance Developer/ Technical Writer - Bangalore

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Summary & Role Information:

At SAP Procurement Product Team, our mission is to provide the world’s leading cloud-based spend management solution, unifying the SAP Procurement portfolio across SAP S/4HANA, SAP Ariba Applications & Business Network, and SAP Fieldglass.


We are looking for a User Assistance Developer to deliver content for Procurement solutions.

Role :

  • Create and update user assistance (UA) deliverables that enable end users to configure and use our functionality (Terminology, UI Texts, Application help,) using the appropriate templates, Standard & Guidelines and specific terminology.

  • Proof-reading, editing user interface and online help texts for usability and readability.

  • Creating system documentation.

  • Ensuring quality aspects

  • Understand the business processes of the topic you will be working for, and in bigger context.

  • Collaboration with the development teams, other UA developers within teams

  • Collaborating with customers and internal stakeholders to constantly improve the quality of deliverables


Role Requirements

  • 4-6 years of experience in information development/ technical writing.

  • Possess an excellent oral and written knowledge of English with outstanding vocabulary.

  • Proven experience in technical writing.

  • Proven experience in documentation tools and documentation standards as well as MS Office applications.

  • Experience working on XML authoring or DITA.

  • Ability to take initiative and work independently.

  • Willingness to acquire product knowledge and learn new skills.

  • Ability to comprehend complex technical information in a clear and precise manner.

  • Experience creating social media and multimedia assets (example: blogs, videos, or e-learnings).






We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:335149 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  335149
Posted Date:  Jun 18, 2022
Work Area:  Software-Design and Development
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

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