Share this Job
Software-Design and Development

User Assistance Developer - CLM Software Logistics Team

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




Cloud & Lifecycle Management (CLM) is recognized as one of the most essential topics to our product success and also as key differentiator in the market.As part of Cloud & Lifecycle Management, Software Logistics enables many key aspects in the lifecycle of a given product, such as system installation, update, upgrade, shipping corrections, service packs, functionality enhancements, and technical configuration of SAP systems. Our mission is to provide customers with high quality and easy-to-use tools and procedures, thus ensuring peak system operations at an overall low TCO (Total Cost of Ownership).Technical writing of the tools and services developed is a key function to assist users (internal as also external customers/partners) for its success.



We are looking for a highly motivated and talented Technical Writer / User Assistance Developer, joining the Bangalore development team.

  • Creating and delivering & publishing Help documentation and Built-In Learning content as also release notes/documentations.

  • Handling documentation and other Knowledge Management deliverables in various portals/forums like SCN.

  • Supporting the SAP Field organization, Solution & Product Management, Development, and partners with your knowledge and writing skill.


Role Requirement

  • University degree in Technical Writing, or a Bachelor in Engineering, or a language-based university degree.

  • 3-6 years of professional experience in technical writing

  • Passed or is ready to take the Language Proficiency and Technical Writing Test at SAP.

  • Excellent written and verbal communication skills.

  • Ability to explain complex concepts in an understandable manner.

  • Preferably finished schooling with English as the first language.

  • Self-motivated, self-driven, curious, open minded, resourceful and flexible with the ability to learn quickly

  • Work with high integrity


#technicalwriting #userassistance



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:312616 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

User Assistance Developer - CLM Software Logistics Team

Facility:  312616
Posted Date:  Nov 19, 2021
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

Job Segment: Logistics, Developer, ERP, Engineer, SAP, Operations, Technology, Engineering