Software-Design and Development

User Assistance Developer - SAP Globalization Services

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  



The SAP Globalization Services team localizes SAP products for use in different countries. The team has locations across the world, including Brazil, China, Germany, Hungary, India, Israel, and Russia.
We are seeking a user assistance developer (technical writer) to join our software development unit in Bangalore. 


As a member of the Globalization Services UA team, you will have the opportunity to learn and explore a range of product lines spanning SAP S/4HANA, SAP Cloud Platform, Success Factors and many more.  The position is on a full-time, permanent employment basis.




As a member of the user assistance team, you are responsible for the UA content of your scrum teams. This would include:


•Researching and defining terminology 
•Editing user interface texts to ensure usability and that the texts conform to SAP’s standards
•Planning, researching, and writing the documentation (such as context-sensitive help, user guides) required by SAP’s customers. You will also be required to create product videos, and at times blog about a specific feature. 
•Interactions with SAP’s customers, and partners on UA projects, where relevant
•Be the UX Advocate for your scrum teams




•UA developer (technical writer) with at least 3-6 years of technical writing experience.
•Excellent written and spoken English skills 
•Confident with UA tools such as Ixiasoft DITA CMS and SAP systems documentation, and DDLC. 
•Exposure to SAP S/4HANA systems and documentation process will be an added advantage.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 343888  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  343888
Posted Date:  Aug 10, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

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