User Experience Design Manager / Director

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Meet your team:

We are SAP’s Procurement UX Team, part of the ISBN organization. Our organizational goal is to deliver procurement products that meet our customers’ needs and expectations. The UX team is globally distributed and based in Palo Alto, Bengaluru, Europe, and Brazil. Our team’s goal is to bring consumer-like ease to large-scale enterprise products. We are a team of passionate UX colleagues who are passionate about delighting users with meaningful user experiences and reducing complexity.

What you'll do: 

The Manager, User Experience should have a unique combination of creative & leadership skills, to be successful in this role. They will be responsible for delivering UX designs for several applications in the Procurement Area. Duties and responsibilities include but not limited to:

• Manage and grow a UX Design team based in Bangalore
• Manage, coach and mentor a team of seasoned and new UX designers
• Work with Product Management to understand priorities and roadmap
• Work with Program Management to share schedules, track dependencies, plan capacity and highlight risks
• Work with engineering to deliver designs, iterate based on constraints and push a UX centric vision
• Interface with customers & users, alongside UX research team, to get user feedback
• Collaborate with other UX leaders within Procurement and across SAP for information sharing and learning
• Advocate User Centric Design processes with stakeholders and peers in Product Management and Engineering
• Manage the end-to-end project backlog, priority, and schedule for the applications responsible for
• Introduce a Scrum & Agile mindset within the design system team, with backlogs, priorities, burn-down, ceremonies etc.
• Partner with UX research team to ensure effective research is planned for and conducted for applications
• Partner with UX Design Systems team within and across SAP, to drive consistency and reuse
• Place individuals in roles and assignments that contribute to their personal and career development
• Hold yourself and your team accountable for setting and meeting departmental goals
• Inspire and gain the commitment of others towards the vision, mission, values, and organizational goals

WHAT YOU BRING :

Bachelor’s degree in Art, Design, HCI, Interaction, and/or equivalent practical experience.

• 10+ years of total experience, including 3+ in a leadership role creating strategy and designing products.
• Prior experience leading user experience projects and teams
• Experience working with designers, product managers, and engineers.
• Experience integrating research programs throughout the life cycle, including experience with digital, global products.
• Experience managing scrum and agile teams
• Solid communication skills, with the ability to articulate positions and advocate designs.
• Excellent managerial and operational skills.

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 388007  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.