Business Processes Associate Consultant - Basis

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet Your Team

Within the Customer Services and Delivery (CS&D) board area, as Global CoE organization we focus on SAP’s top customers under the umbrella of Premium Engagement contracts. The key objective is to establish and manage long-term engagement relations between the customer and SAP. We are achieving this through a pro-active and holistic engagement approach specific for premium delivery.

You’ll have the chance to design and optimize complex IT landscapes, on which our customers run their businesses. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations at complex implementation.

To facilitate the growth of our business unit, we are looking for people with diverse technical and customer engagement backgrounds to join our Centers of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills.

What You’ll Do

As CoE Engineer/expert for SAP systems, analyze performance bottlenecks (system wide or business process wise) on Application, Database or OS level of our global customers and present the results of your findings and recommendations to IT managers and executives.

You can grow fast in being a top expert on SAP technologies like NetWeaver ABAP platform, databases, etc. and their root cause analysis/optimization. You have to be a good team player but also you need the ability to independently drill down into technical issues and solve difficult problems.

A good communication skill is a must as we engage with customer IT representatives on a daily basis.

Your Key Tasks

· System administration and troubleshooting

· SAP system management and performance tuning skills

· Exposure to BASIS and Database upgrade/migration activities

· Hands on experience with SAP tools for troubleshooting and optimization activities

· ABAP Code/SQL and related tuning concepts

· Supports in de-escalations of critical customer situations

· Executes technical feasibility studies / solution reviews (if applicable)

· Supports customers on technical requirements throughout their lifecycle within the SAP products

What You’ll Bring

· 0-3 Years’ working experience in a professional setting, with SAP applications experience would be a plus.

· Graduated with a Bachelor / Master’s degree in Computer Science, Information Technology or related fields.

· Excellent communication skills and fluent in both verbal and written English.

· Strong problem analysis and solving skills.

· Self-motivated, open minded and ability to learn new areas and technologies quickly.

· A good team player with good presentation and time management skills.

· Knowledge of industry and SAP Basis solution is a plus.

· Willingness to travel to customer sites (up to 30%) and interested in customer support oriented work with a results-oriented approach.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420760  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.