System Engineer / DevOps engineer

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Sales Performance Management (SPM) is a line of business within Customer Success division of SAP. We create products aimed at our customers' Sales and Marketing teams. SPM is a sales commissions suite of tools helping our customers process sales commissions payment. Our best known product is SAP Incentive Management (formerly SAP Commissions). We are a market leader in the niche but important suite of business applications - our products are used by 25% of Fortune 100 companies in 41 countries.
 

We are looking for a System Engineer / DevOps engineer to join our team in Serbia.

What you'll do:

• Provision, configure, manage and troubleshoot Linux servers
• Perform changes across multitude of Linux servers (Ansible automation)
• Basic management of virtualization infrastructure (VMware Vcenter)
• Handling cross-infrastructure topics to perform tasks related to infrastructure integration
• Research, recommend and implement new infrastructure solutions
• Second and Third level support for infrastructure services
• Work with other functional groups to deliver the results (build or troubleshoot infrastructure topics)
• Contribute to and manage projects
• Participate in Maintenance Window and on-call duties
• Assign and resolve requests from the ticketing system, adhering to SLA (Service Level Agreement)
• Write up RCAs (Root Cause Analysis) when applicable
• Develop, document and implement Operations processes and procedures

What you bring:

• Knowledge in Linux system administration
• Knowledge in Ansible automation and/or BASH scripting
• Basic Networking skills
• Experience with Windows, Networking, Storage and/or VMWare ESXi is a plus
• Familiarity with SAP asset inventory and infrastructure security tools (CCIR; BMC BladeLogic) is a big plus
• Any IT certification in Linux/Infrastructure/Networking topics is a plus
• Experience with configuration management tools (Jenkins, Rundeck) tools is a plus
• Required fluent knowledge of Serbian and English languages
• Required residence in Serbia

SPM creates, implements and supports its own products. SPM CloudOps is a team which deals with the infrastructure needed to support our applications. Our infrastructure environments are running in data centres and HyperScalers. The team is located in USA, Serbia and India.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397057  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.