User Assistance Developer (m/f/d) - Platform Group - SAP Signavio

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Summary 

At SAP Signavio, the Technical Writing Team ensures that the documentation for our products is clear, concise, complete, and easy to use. We’re looking for a Technical Writer to strengthen our growing team.  
You’ll be working closely together with engineers and product owners to develop new content for the product documentation. And you’ll also work on content initiatives to ensure the high quality of our product documentation.  
On a day-to-day basis, you’ll solve automation challenges, translate complex technical features into easy-to-understand help topics, collaborate with your peers to support and contribute to the documentation goals, share and receive constructive feedback to/from your peers, and overall have a great time with people that love to collaborate and support each other to grow. 
 
We’re explicitly open to people that complement the Platform Team with their diverse background and add new perspectives to the team. 

 
What You'll Do 

• Create new content for the SAP Signavio product documentation, write API guides and release notes  

• Build, test and deploy the online help using authoring and publishing tools. 

• Develop new documentation concepts and continuously improve the product documentation  

• Contribute to the technical writer’s toolkit: styleguide, terminology and information architecture of the online help 

• Act as a reviewer for other technical writers on your team 
    

What You'll Bring 

• Experience in producing technical documentation for software products and services 

• Excellent English grammar skills and a clear, concise writing style 

• Familiarity with building, testing and deploying websites/online help 

• Familiarity with API documentation and doc-as-code approach would be advantageous 

• Ability to prioritize competing tasks in a fast-changing environment 

• Be autonomous, proactive, goal oriented, and a team player  

Meet Your Team 

Building on the intelligent enterprise strategy, SAP Signavio set out to support and accompany SAP customers in navigating through their digital transformation by helping them understand and improve their business processes. 
 
The Platform group is one of five groups in the engineering department of the SAP Signavio unit. We value consistency, modularity & re-usability, as well as simplicity. We strive for a coherent user experience across the entire product suite and an effective & efficient cross-product development experience. To this effect, our teams provide and advance 1) the hub and framework of our product suite along with shared services, as well as 2) fundamental building blocks such as Cloud infrastructure. 

#SAPBPICareers #businessprocessintelligence #signavio #bpi #LI-Hybrid #MultiSalesDE #SAPSignavioMunichCareers #SAPMunichCareers 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 367741  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time or Part Time  | Additional Locations: Virtual - Germany #LI-Hybrid