Customer Service and Support

Working Student (f/m/d) - SAP Signavio Customer Success Management

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


What you'll do


As a SAP Signavio Working Student (f/m/d) – SAP Signavio Customer Success Management (f/m/d) you work in the Area of Customer Service and Support

You can mainly work from Berlin or Munich. 


In this role, you’ll:

  • assist the Regional Director of Customer Success MEE at SAP Signavio in day-to-day business
  • support the Global Customer Success Team on long-term strategies to improve customer impact and processes
  • manage your own projects to assist the regional team
  • create, prepare and analyze reports on team metrics in CRM software
  • working on customer success assets e. g. workshops, guidelines to provide a better success play to our customers


What you bring


  • Student (f/m/d) at a university or an university of applied sciences, preferred in the first semester of a master studies
  • Preferred fields of study: Business Administration, Innovation and Digital business and Management
  • Computer skills: very good knowledge in Microsoft Office products
  • Language skills: fluent in German and English
  • Soft skills: taking initiative, team player, expert in organizing, creative, staying curious, perseveres, like to work on meaningful innovative projects and are energized by lifelong learning
  • Others: first experiences in customer facing areas and roles ideally in post-sales, sophisticated business sense and understanding of underlying drivers/strategy of customers business, Project management skills

Meet your team


In the Customer Success Team of SAP Signavio we are following a full collaborative working mode also across functions. We see mistakes as part of our innovation culture, and we always focus on the TOP 3 goals we would like to reach in our doing. We are a MEE global team with team member all over Germany, Switzerland, and Austria.


Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.


This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.


#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID: 387181  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Part Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  387181
Posted Date:  Mar 28, 2024
Work Area:  Customer Service and Support
Career Status:  Student
Employment Type:  Limited Part Time
Expected Travel:  0 - 10%

Berlin, DE, 10557

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