TQM Support Associate Early Career Talent

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

ROLE DESCRIPTION:

For our Premium Engagement Services area, we are looking for Early Talent Associate Technical Quality Manager (TQM).

Our Premium Engagement Services cover topics related to operation and the adoption of digital innovation in SAP Business Suite. Based on a strong organization and network and a sound understanding of the customer situation we provide advice and drive the delivery of relevant premium engagement services to pro-actively prevent or to resolve critical situations. Our methodology is to engage efficiently with our customers. The objective of the methodology is to holistically understand customer’s situation, and jointly defined an action plan and its benefits to improve customers’ operations and safeguard their implementation projects.

Position title: TQM Support Associate Early Career Talent

Location: Bogotá, Colombia 

Duration: Temporary up to 2 years

EXPECTATIONS AND TASKS:

• Support engagement quality and execution of Premium Engagement services, including presentations, resource staffing, contract management, and services delivery.
• Co-operates with the Premium Engagement management on service delivery forecast accuracy and accomplish financial KPIs.
• Contribute on the process of TQM resource planning and allocation according to productivity and availability.
• Support the TQM team in the accomplish of metrics and relevant KPIs.
• Takes the full responsibility for the quality of the delivered tasks and is accountable for the success of Premium Engagements KPIs.
• Support the team to carry out timely service planning.
• Continuous monitoring of contract’s expiration and renewal process.
• Support the team on the Delivery of Onsite & Remote services.

WORK EXPERIENCE:

• Working experience in the area is a plus; but must not exceed 2 years of experience

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Must be a recent University graduate or maximum of 2 years from Graduation
• Open to various educational backgrounds; Technical careers preferred
• Executes different type of delivery activities
• Project Management skills
• Team lead skills
• English: Fluent

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 422602  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.

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