SAP iXp Intern - Data Science Operations, Customer Competitive & Market Insights

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP iXp Intern – Data Science Operations, Customer Competitive & Market Insights

Location: Boulder, Colorado / Hybrid

Expected start date: April 2025 (12 month contract, 40 hours/week)

As a Data Science Operations Specialist Intern in Customer Competitive & Market Insights (CMI), you will bring the power of our data to SAP.  You will help analyze our own experience, operational, and product data to build and grow a deeply impactful XM program with a keen focus on visualizing results in Qualtrics Dashboards.  Your primary responsibilities will include:

• Establish best practices for designing and running projects on the Qualtrics Platform.
• Design and develop methods to analyze diverse data sources for actionable insights.
• Collaborate with various teams to identify data analysis needs.
• Extract meaningful insights from surveys across projects and brands.
• Lead in statistical analysis, including descriptive statistics and regression.
• Develop and implement project plans for data analysis and visualization.
• Customize data tools based on team needs.
• Train and support teams on data usage and best practices.
• Troubleshoot technical issues related to data tools.
• Monitor data performance and recommend improvements.
• Create tools and reports to manage data projects.
• Gather requirements for data integrations from cross-functional teams.
• Define and document data best practices.
• Promote the benefits and usage of data tools across the organization.
• Measure the success of data projects and report progress.
• Identify areas for improvement in data tools.
• Foster a culture of continuous improvement and innovation.
• Lead projects and coordinate execution across teams.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Education: Bachelor’s or Master’s degree in Computer Science, Business Administration, Economics, Mathematics/Statistics, Finance, Management, Marketing, or Social Science.  Master’s preferred.

• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

Technical Skills: 

• Qualtrics XM Suite: Must have strong technical skills and knowledge of Qualtrics platform, including Survey and Dashboard Design, Text Analysis, advanced features like workflows, TextIQ, data and analysis reporting and automation tools.
• Business Intelligence (BI) & Analytics: Great to have Microsoft Access, Excel (VBA, Pivot Tables, VLOOKUP), SPSS and SAS. Data Cleaning, Data Transformation, Predictive Analytics, Classification, Clustering.
• Data Visualization: Great to have PowerPoint, Crystal Reports, Tableau, Power BI, Matplotlib, Seaborn.  Creating dashboards and reports for cross-functional insights, experience in visualization best practices.
• Programming: Good to have Python (Pandas, NumPy, Scikit-learn, Matplotlib, Researchpy, Seaborn), SQL (complex joins, data transformation), R (ggplot2, lm, plotly, corrplot), Java and data cleaning, and manipulation.

• Data Engineering: Good to have Data integration in cloud environments, managing data lakes, defining and documenting data attributes.
• Methodologies: Experience with Agile and Kanban methodologies and principles such as collaboration, iteration, customer focus, and adaptability and Jira for project management.
• Problem-Solving: Strong problem-solving skills, including the ability to undertake analyses, develop synthesized findings/recommendations, quickly articulate a storyline, and conduct high-impact presentations.
• Independence: Ability to work independently and manage multiple projects simultaneously.
• Interpersonal Skills: Superior interpersonal skills; ability to build relationships across functions, levels, and geographies – internally and externally.
• Industry Knowledge: Base understanding of the software industry and competitive landscape.
• Flexibility: Highest level of flexibility, integrity, and confidentiality.

Meet your team:

Take advantage of this unique opportunity to be part of SAP’s – Customer Competitive & Market Insights (CMI) team. The SAP Data Science Operations Specialist Intern will engage across the CMI and our global partners to help drive the implementation of SAP’s XM strategy and achievement of shared business objectives in creating world-class experiences.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 418181 | Work Area:Software-Development Operations  | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations:Virtual - USA #LI-Hybrid

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