Senior Project Consultant (S/4HANA Public Cloud Customer Care)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet your team
The S/4HANA Public Cloud Customer Care Team is the trusted advisor for all active implementation projects with a Global footprint together in four regions (EMEA/MEE, Asia/Pacific/Japan, Greater China and Americas).

What you´ll do
As a Senior Project Consultant for our strategic Public Cloud ERP offering you are building the bridge between our customers and our stakeholders in Product Management and Engineering. 

For the Customer and Partner you will act as a product related advisor along their complete implementation journey or on an ad-hoc basis. You are sharing your feedback with internal stakeholders – this is essential to shape the future direction of the Software as a Service offering. 

The Cloud Customer Care team in EMEA/MEE is supporting the Product Management team, especially for new functionalities for S/4HANA Cloud. Therefore you will be involved in Early Adopter activities helping customers to adopt the latest innovations.

You will gain in-depth product knowledge and experience from your engagements and will be one of the first experiencing how key product innovations are perceived by our customers. 

Key tasks:

• Support implementing and strategic customers/partners and become a trusted product advisor
• Closely work with a variety of stakeholders on Early Adopter programms
• Identify patterns and bring the customer’s perspective into right channel within SAP to Influence our Software as a Service offering.

What you bring

• University master degree in information technology, computer science, business administration or a related subject 
• LoB expertise in any of the subject like Logistics/Manufacturing/Finance or technical background
• Experience in driving (Cloud) customer projects and applying SAP Activate implementation methodology
• Very good analytical and problem solving skills
• Very good communication, facilitation and networking skills 
• SAP ERP and S/4HANA expertise is a plus
• Willingness to acquire extensive product knowledge
• English fluent speaker
• 5+ years of professional working experience

#PMBrno

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413716  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.