Client Delivery Manager

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

We are looking for an accomplished technology professional who is eager to deliver consistent and high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAP's strategy by supporting our customers with their SAP S/4HANA adoption on their path to the Intelligent Enterprise.

As Client Delivery Manager you will be guiding clients through their exciting transition to cloud-based solutions. Your tasks will include assessing clients' operational needs, detecting possible complications that could emerge during their shift to the cloud, and aligning those needs with solutions. Together with our partners, you will build tailored solutions fitting the customers' needs.

This role will give you the gratification of resolving complex problems and offering meaningful business value.

• Understand the customer's business, goals, and challenges to propose fitting solutions and services

• Identify and recommend SAP Enterprise Cloud Services that bring tangible benefits to the customer.

• Recognize issues and assist in developing and implementing action plans across the customer’s operations.

• Engineer the best possible SAP configuration to optimize system performance and accessibility.

• Advocate for technological progression and innovation, acting as the key contact point for resolving technical issues.

What you bring

As the ideal candidate, you are expected to have:

• A University degree in Computer Science Engineering or a related field.

• Quick learning abilities to grasp SAP S/4HANA architectures and Rise migration paths/tools.

• Capability to work effectively as a remote member of a dynamic, dispersed team.

• Excellent proficiency in English, both spoken and written.

• Willingness to travel to the client site for project-related discussions, if necessary.

Good To Have skills include:

• Familiarity with SAP Basis Administration capabilities.

• Fundamental understanding of Hyperscalers (AWS, MS Azure, or GCP).

• Comprehension of ITIL Processes and their application.

• Italian Speaking

Meet your team

The Client Delivery Managers play a critical role in accelerating our customers' journey towards cloud transformation, enabling them to extract the business values and outcomes they desire from their SAP landscape.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 399146  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.