Consulting and Professional Services

(Junior / Senior) Support Engineer - Financials

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, and related services for database, analytics, intelligent technologies, and experience management, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our 100,000 employees and customers across borders and cultures. (https://www.youtube.com/watch?v=MpfQcYzMIzw).

What is SAP today? Our offices and labs located worldwide SAP serves +440,000 customers in 180 countries  (http://www.sap.com/corporate-en/factsheet) and our products impact all industries.
We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together. We succeed together and create a better tomorrow because we believe that the difference between success and failure is a great team. We invite you to bring your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep shaping the way we enable future innovations https://www.youtube.com/lifeatsap

Looking for an inclusive company to develop your carrier as far as you wish? SAP is the place to be! Recognized as a 2021 Top Employer in 20 key markets, as a Best Place to Work in 4 countries according to Glassdoor, and as “Best Place to Work for LGBTQ Equality” in the first quarter of 2021. (https://news.sap.com/2021/04/sap-celebrates-q1-employer-awards/), we know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment!

The worldwide Product Support team of 3000 employees is committed to the success of our customers through outstanding technical support.  We are not a Call Centre!  We actively investigate customer issues by mastering diverse technologies and working intensively with the products we offer.

POSITION SUMMARY 

The Support Team at the Support Center Hungary is critical to SAP's future success, and we are looking for candidates who strive to make the world run better. Support engineer who is driven by a desire to provide our customers with outstanding customer service. The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.
The engineer will need the ability to support complex environments that include a variety of operating systems, platforms, and databases.

EXPECTATIONS AND TASKS

  • Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support service
  • Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
  • Taking ownership of technical issues, and working with our Development
  • Creating internal/external content for our Knowledge Base
  • Involvement in product testing and validation
  • Root cause analysis of reported customer problem cases

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

  • Degree in Information Technology/Computer Science/Finance areas or university study close to closure
  • Knowledge in accounting is an advantage
  • Excellent customer focus and communication skills
  • Problem solving/analytical skills
  • Ability to work in teams of multicultural nature
  • Fast learner with IT affinity
  • Spoken and written English language skills are required
  • Spoken and written German language skills is an advantage

WORK EXPERIENCE (optional)

  • Work experience in accounting is an advantage
  • Knowledge in any SAP FI product
  • Experience in customer support or software development or IT
  • Programming skills, knowledge in Object Oriented Programming (Java, C++, ABAP/4 etc) is an advantage

WHAT YOU WILL GET FROM US

  • We will help you embracing core values cherished in SAP Product Support such as Trust, Empathy and Kindness, coming with transparency and “tell it like it is” behavior,
  • We will help your integration into a highly collaborative, engaged, and efficient organization where all differences and mindsets are welcome,
  • We will recognize hard work, commitment, and positive attitude as drivers to Success,
  • We will create conditions for a “Good to Great” career and personal growing experience, 
  • We are one team! Successes and failures belong to all of us. feel free to develop your entrepreneurial mindset to become an active member of PS Transformation. 
     

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 342561  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid
 

Requisition ID:  342561
Posted Date:  Jun 9, 2022
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Budapest, HU, 1031

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