Corporate Learning Senior Specialist

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet your team

SAP Learning, part of the People Growth & Leadership Excellence organization, is committed to creating opportunities through skills-based learning and development for all. We are transitioning from a fully federated model for development learning topics to a more centralized approach. Our goal is to create conditions where 100% of our target audience (primarily the Development job family) engages in voluntary learning

To achieve this, we are streamlining our portfolio to focus on strategic topics crucial for the success of our development units and linking them more closely to individual career growth through a skills-based, data-driven, and learner-centric learning strategy

Our programs include formal training on topics like UX, Product Management, AI, DevOps, as well as connecting learners to informal learning channels through the Labs network, DevX, StackOverflow, and our network of L1 learning representatives. We are also undertaking initiatives to understand skills across development to support our mission of personalizing, targeting, and tailoring strategic learning offerings. This transformation includes teams focused on strengthening Cloud engineering skills, Cloud product mastery, and accelerating career growth in the Cloud.

In this role, you will play a critical part within the Cloud Product Skills team, collectively responsible for upskilling the SAP workforce on Product Management, User Experience, Research, Cloud Product Management, Product Marketing, Generative AI, Data Literacy, Artificial Intelligence, and more.

You will specialize in UX topics (UX Design, UX Research) in a team collectively focused on Product marketing/Product Management/UX skills. You will be responsible for innovating engagement models to deliver not just world-class instruction but also fostering learning simulation and implementation. You will collaborate with external vendors or local teams to deliver meaningful training that drives behavioral change.

Together with the team, you will collaborate on opportunities to upskill our audience more efficiently, effectively, and engagingly across intersections, taking into consideration the global product operating model transformation and its impact on the Development organization upskilling needs.

What you’ll do

The Corporate Learning Senior Specialist will focus on designing and implementing learning content related to a skills cluster aligned with their specialization, with responsibilities including:

• Continuously collaborating with our learning business partners and strategic stakeholders across the development organizations, leveraging skills assessment data, root cause analysis information, and learner feedback to understand SAP’s learning needs.
• Contributing to prioritizing learning initiatives and formats that maximize the training impact on Cloud Product Skills topics within available resources.
• Identifying measurable impact indicators for programs within the portfolio, aligned with indicators selected within the Learning organization. Interacting with functional management teams to evaluate the effectiveness of established programs.
• Determining the appropriate scale of learning programs and the most appropriate targeting for the programs offered, including whether personalization is appropriate.
• Managing existing training or contracting with external vendors to enable employees to participate in external training programs as needed. Sourcing and managing external vendors (e.g., Requests for Proposals (RFPs)) to develop and/or deliver cost-effective and business-relevant training initiatives (as needed).
• Continuously identifying efficiency gains that maintain or increase impact with the same or fewer resources.
• Managing training offerings from conception, maintenance, and impact by exploring multiple options to deliver outcomes for the business and employees.
• Collaborating across SAP Learning teams to advise on the people, processes, content, and tools needed to deliver exceptional learning value to the organization. This includes avoiding or minimizing duplication in other areas and taking clear ownership of how we will achieve our shared goals.
• Providing thought leadership in UX topics to and through our communities and identifying key trends impacting learning, training, and other technical opportunities to ensure we deliver world-class training to SAP talent.
• Collaboratively integrating external perspectives into SAP’s understanding of “what good looks like” for various skills across roles. Translate that into ongoing updates of our programs.
• Collaborating with a skills taxonomy and learning business partners teams to understand needs, align priorities, identify efficiency gains, and build consensus across the business for the learning initiatives we drive.

What you bring

• Minimum 3 years of credible domain expertise in UX or Product.
• Deep knowledge of current product trends and conceptual models in the industry; experience working in the product operating model considered an asset. Clear understanding of Product Management and UX also preferred.
• Proven ability to work successfully in the training or people development field within globally distributed teams and cultures.
• Fluent English (spoken and written).
• University degree (Bachelor's minimum) or equivalent work experience
• Relevant professional experience working in a corporate environment, preferably in a large, global tech organization.

Ideal Candidate:

• Owns content creation and delivery processes end-to-end, from ideation to execution, through engaging and transformative learning experiences for developers globally.
• Can clearly and convincingly communicate complex facts or cases to different audiences and organizational levels. Ideally, experienced in influencing, presenting to, and partnering with senior management. Able to influence and drive consensus.
• Understands the SAP development organization and relevant training challenges in the multinational and professional context. Has a proven ability to overcome high levels of ambiguity and clarify complex topics.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420435  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.