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Software-Development Operations

Site Reliability Engineer, SAP Labs



Requisition ID: 288590
Work Area: Software-Development Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Be part of a unique experience of building a Cloud Product with the opportunity to work with the latest technology used in Microservice and Cloud Native architecture, combining development, operational and creativity skills to innovate and collaborate with the rest of the team of interdisciplinary professionals.



  • Develop, implement and support automation tools use to deploy infrastructure, cloud native components and resources used by the application as infrastructure as a code.
  • Develop, implement and support automation feature which integrate with the observability tools and alerting to considerable increase the resiliency of the services and application, automating auto healing processes, lowering the human intervention.
  • Proposes and drives architectural changes that impact multiple services and components to solve scaling and performance problems.
  • Work with other teams to properly create capacity planning based on new services or application or growth of existing one.
  • Work on enhancing observability tools which allow us and other DevOps teams to quickly identify issues and understand the usage of our product.
  • Document and assist other teams with the adoption of good practices to deploy new services and application.



  • Bachelor’s degree in computer science or engineering or equivalent combination of education and experience.
  • 3-5 years of accumulated experience on cloud native technology and containerization technology like Kubernetes, Docker and Istio.
  • 2-4 years of experience with cloud providers like AWS, Azure or GCP.
  • 2-4 years of accumulated experience on automation technology and tools like Jenkins, Spinnaker, Python, Groovy, Shell, Ansible and their use within a continuous integration and continuous deployment processes.
  • Knowledge on Internet based technologies and networks (DNS, IP Routing, SSH, FTP, HTTP/HTTPS, etc.).
  • Experience with observability tools like Elasticsearch, Prometheus, Grafana, Jaeger, Splunk, Dynatrace will be great plus.
  • Ability to confidently communicate with different layers of the management.
  • Strong customer focus, service minded, and experience in handling customer escalations.




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Site Reliability Engineer, SAP Labs

Facility:  288590
Posted Date:  Dec 29, 2021
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Palo Alto, CA, US, 94304

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: SAP, ERP, Engineer, Cloud, Computer Science, Technology, Engineering