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DevOps Engineer - SAP Customer Experience Commerce

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Date: Feb 16, 2021

City: Chengdu, 51, CN

Company: SAP



Requisition ID: 267720
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


We are the global SRE team that operates SAP Commerce, a next generation cloud-native, microservice based Commerce platform from SAP. This platform is truly redefining the category of Commerce and changing customers expectations of the software they trust to run their business. In kind, our SRE team holds the mentality of customer experience through reliability and availability as a core principle of how we operate. We value thought leadership with execution, the application of innovative, intelligent software solutions to typical challenges, avoiding the need to solve the same problem twice. We'd love to have you join us.



  • Automate infrastructure orchestration with Terraform and Ansible
  • Manage Hyperscaler accounts (AWS, GCP, Azure, SCP) and maintain security compliance
  • Fix any support escalation issues
  • Take care of Upscale infrastructure and e-Commerce platform: “zero loss of customer order” is our moto
  • Participate in 24/7/365 support rotation
  • Document all the things
  • Build and maintain performance test framework against Upscale app stack and review results with development teams monthly
  • Build disaster recovery process and run drills monthly
  • Automate end to end tests in collaboration with Upscale QE and update every sprint with new features



  • Fluency with English, written and verbal communication
  • Minimum 2 years of DevOps or SRE experience that includes AWS management
  • Comfortable using Linux as a server OS
  • Familiarity with Python3 and BASH
  • Understand how caching layer, messaging system, database, network works and able to troubleshoot when need arises
  • Experience managing PostgreSQL
  • Daily use of Git and Jenkins CI/CD pipeline
  • Familiar with Terraform or Ansible
  • Passion for making infrastructure “better” share knowledge




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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