Product Expert in SAP Commerce Cloud

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you will do

• Driving customer discussion understanding their requirements, translating customer needs into actionable features and capabilities.
• Managing the product roadmap / backlog with respect to our product strategy, and managing the dependencies among them in close collaboration with product experts inside and outside of SAP Commerce Cloud.
• Working with Development Manager to plan requirements in JIRA and guide engineering team to deliver along the product roadmap. 
• Coordinating, gathering and integration of feedback from different stakeholders, especially from customers, fields and Product Marketing.
• As member of the product team, planning and facilitating alignment sessions with several stakeholder groups across units and including customers with the objective to transform business needs as well as non-functional requirements into a product roadmap with a prioritized and ranked backlog allowing continuous feature delivery.

What you bring

• Business Domain experience in E-Commerce, both B2B and B2C. Excellent knowledge of customer needs and market trends, with relevant Industry experience. 
• Proven track record as product manager, product owner, product/project lead, or engineering lead in the areas of product engineering or customer success (consulting). Experience on product strategy, requirement management and scoping
• Ability to drive communication and establish trustful working relations with senior stakeholders and across inter-departmental boundaries
• Having a 360-degree holistic product management mindset with a hands-on and can-do attitude, highly collaborative
• Have a passion to deliver great products that users love
• Show initiative and drive topics to resolution on a high level of quality, speed, reliability, and efficiency. Contribute towards efficiency, effectively, and process improvement.
• Team player, fostering a collaborative work environment with peers, with a clear view on delivering results
• Fluent in English speaking and writing

Meet your team

The SAP Commerce Cloud solution is a trusted e-commerce platform that enables customers to innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction. It empowers customers to drive profitable outcomes by creating connected, insightful, intelligent, and adaptive e-commerce experiences, all on a feature-rich and scalable platform. Our vision is to become the number one leader in commerce.

The purpose of the SAP Commerce Cloud Dev Teams in Chengdu is to maintain and implement improvements for the SAP Commerce Cloud core components. We are looking for a product expert, who will contribute to develop our product roadmap with respect to our product strategy as well as the individual product characteristics in his/her area of responsibility.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 406743  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.