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Intern - Customer Experience, Enablement Programs [Chicago, IL] Job

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Date: Jun 6, 2019

City: Chicago, IL, US

Company: SAP

Requisition ID: 217351
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Contract Duration: 6 months
Contract Hours: 20 hours/week
Anticipated Start Date: July 2019
Office Location: Chicago, IL

Purpose & Objective of Position

The Enablement Programs Team is part of the Global CoE within SAP Customer Experience (SAP CX). Its focus is to create and deliver high impact enablement programs and events for the field sales team that lead to increased revenue generation. This includes live and virtual learning events, such as: field kick-off meetings, regional market unit meetings, webinars, eLearning, and new hire on boarding programs. The team works closely together with the Field Sales, Product Marketing, Solution Management, Direct Marketing, and Channel teams. SAP CX solutions help our customers create exceptional and relevant customer experiences across all touch-points for both B2C and B2B organizations.

Expectations & Tasks

As an Intern / Working Student you will support the current team members in various areas such as: enablement asset creation and management, program development, project management, event planning/coordination/logistics, updating internal communication portals, and report generation/maintenance. You will join a dynamic global team with an exceptional, fun and passionate working atmosphere. You’ll get insights into an exciting and fast-paced industry that is at the forefront of digital transformation with market leading solutions for customer engagement and commerce.

Skills / Competencies

  • Student (f/m) - preferred field(s) of study: Instructional Design, Education, Adult Learning, Business Analytics, Business Studies, or similar
  • Computer skills: Microsoft Office (Word, PowerPoint, Outlook, Excel); Communication tools such as Skype; Experience with Learning Management System (LMS) preferred.
  • Language skills: Fluent Business English
  • Soft skills: Excellent communication skills (verbal and written); good analytical capabilities; high affinity for technology.
  • Others: Self-motivated, ability to multi-task, and strong team player

Educational Requirements

  • Student (f/m) - preferred field(s) of study: Instructional Design, Education, Adult Learning, Business Analytics, Business Studies, or similar


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Chicago

Job Segment: Intern, ERP, Field Sales, Direct Marketing, SAP, Entry Level, Technology, Sales, Marketing