SAP Mexico Intern - Training and Adoption Cloud Services

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP 

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP Mexico Intern – Training and Adoption Cloud Services

Location: Mexico City, Mexico  

Expected start date: May 2024

Duration: 18 Months  

Working in the Training and Adoption Cloudified Services Post Sales role, the intern will work closely to the Training and Adoption sales and Learning delivery teams and help customers and partners to consume and adopt SAP Learning Hub and Enable Now.

Expectations & Tasks:

• Perform Customer onboarding and support on Training and Adoption Cloud products.

• Help with user activation and access.

• Help customers and partners to generate and customize usage reports.

• Teach customers and partners on how to develop their learning journeys.

• Respond to enquiries about license consumption.

• Respond to enquiries about invoicing and booking.

• Help customer to purchase SAP Learning Hub through SAP Store.

• It is also part of the Intern duties to run reports and KPIs that allow to monitor the results of the programs.

• Perform follow up activities with customers coordinated with the sales team.

• Translate training content from English and Spanish to Portuguese.

• Coordinate Customer facing and virtual events and ensure high quality standards.

• Understand SAP Training and Adoption course and course participants databases and reporting systems.

• Understand reporting tools available.

• Perform data analysis.

• Work with the Global and Regional Training and Adoption team to support campaign execution.

• Manage the Marketing assets translation process.

• Interact with the regional team within the Demand Generation.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying Business Administration, Communication, Marketing, or Information Technology

• Expert of MS Office tools (Excel, Word, Power Point, access) is required

• Enthusiasm to learn the SAP Training and Adoption portfolio, industry characteristics, business models, etc.

• Problem solver profile

• Fluency in English is mandatory.

• Portuguese is a big plus (but not required)

• Basic concepts of Finance

• Experience extracting and administrating large databases is a plus.

• Teamwork

• Very Good oral and written communication skills

• Self-driven and result focus - Ability to work with low direct supervision.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 391581  | Work Area: Education and Training  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Intern   | Additional Locations: #LI-Hybrid.