SAP Mexico Next Gen - Delivery Operations

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What You’ll Build

The SAP Mexico Next Gen program is a global-minded, strategic, paid graduate program that provides recent university graduates with opportunities to find purpose in their careers. This is more than a graduate program, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Mexico Next Gen – Delivery Operations

Location: CDMX or Monterrey, Mexico

Expected Start: January/February 2026*

Duration: 24 Months

Customer Business Support (CBS) is part of Global GTM Operations which reports into Corporate Portfolio and Strategy to Exec area.

Mission: Reduce the effects of internal complexity so that Services Sales and Delivery can focus on Customers Success.

Goal: Increase Services Sales Productivity and Delivery Operations Accuracy

How? We focus on delivering:

1. Shorter deal processing time
2. Accurate Project Status and Revenue Forecasts
3. Faster issue resolution
4. Maximize compliance

You will be joining a team of young, dynamic professionals supporting over 1500 projects in North America.

PURPOSE AND OBJECTIVE OF POSITION

SAP solutions are the backbone of the most successfully run businesses worldwide: today, more than 50% of the world ‘s business transactions touch an SAP system. Altogether, they offer a universe of lucrative employment opportunities with increasing demand year after year.  Knowing how to develop, market, consult or install SAP allows you to make a huge impact into the way companies do business – increasing efficiency, innovating new business models and creating value. Successful candidates will develop the skills to create, manage and execute a plan that supports an SAP solution with a high degree of customer satisfaction.

The role of the Project Operations Young Professional is to support a senior Project Manager, Portfolio Manager, or Program Manager in all aspects of the project life cycle including initiate, plan, execution, monitor and control, and close using our SAP tools and Project Management Methodology.  This is an Next Gen position responsible for performing a basic function to support SAP Services delivery execution on customer engagements. 

Key Responsibilities:

• Assists with time entry consolidations and billing reconciliations
• Assists with the coordination of project documentation and project creation in our SAP systems
• Assists with maintaining necessary master and transactional data that supports our local and Global project reporting
• Works with consultants and project managers to ensure accuracy of project reporting
• Captures project metrics and ensures they are clearly communicated to appropriate SAP or Customer team members
• Learns our SAP Tools and Systems
• Participate in initial training to quickly learn targeted SAP technologies and methodologies.
• Assist in the monitoring and controlling of project activities and deliverables using internal and external tracking tools.
• Assist in managing revenue forecasting.
• Assist in weekly and monthly status reporting.
• Assist in developing processes and templates as well as establishing document control procedures.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Must be a student or recently graduated from an accredited university in Business Administration with an emphasis on Project Management, Finance, Business & Engineering, Information Systems (Technology), Computer Science, Analytics or relevant degree
• 0 months to 1 year of relevant work experience in a corporate environment through internships or recent work experience.
• Prefer prior educational or work experience involving project coordination and working with others collaboratively.
• Must be able to work a minimum of 40 hours per week.
• Fluent English
• Must be able to work as a team player, while having the ability to work independently.
• Must be analytical and detail oriented.
• Must possess exceptional interpersonal and communication skills including verbal, written presentation and listening.
• Work as part of a team, build credible relationships with peers and clients
• Analyze, plan, and execute a variety of tasks
• Multi-task, adapt and function effectively in a fast-pace, dynamic environment with aggressive deadlines
• Quickly learn and effectively apply new knowledge
• Take initiative (self-starter), be result oriented and take on leadership role/ responsibilities as needed
• Work to solve a problem
• Work to be an excellent communicator
• Ask questions
• Follow instructions.

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.  You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442073  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid