Senior Project Manager

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The Project Manager is responsible for the overall management of a Consulting projects throughout its lifecycle. The Project Manager has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and services partners/vendors.  They provide leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. Project Manager also ensures adherence to project management methodology practices, provides project manager mentoring, performs Project Management Reviews and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development.

The Project Manager assists during the Bid Phase of the customer engagement by providing input into the proposal especially in the area of delivery model (e.g. SAP Agile execution management model for delivery of particular customer project), project structure, organization, scoping, estimation and risk assessment.

The Project Manager has ability to manage complex projects or smaller programs that require coordination of work between various parties like third party sub-contractors, SAP Custom Development, SAP Global Delivery, SAP Support.

EXPECTATIONS AND TASKS:

Opportunity Management:

• Define appropriate delivery model for customer project based on SAP Activate methodology, pre-defined services, Cloud solutions delivery, Agile approach delivery, on-site/remote delivery, Global Delivery, Custom Development as needed to deliver on customer success
• Scope and estimate the engagement
• Determine required resources for the project
• Assess, document and communicate risk for the engagement
• Position SAP delivery methodology – SAP Activate in the engagement
• Promote the SAP Cloud mindset and Agile approach in delivery execution.

Delivery

• Conduct the project planning activities and manage the execution of large scale, high risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing…)
• Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.
• Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
• Ensure proper use of methodology, tools and procedures
• Ensures proper governance is in place to best meet project objectives
• Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
• Evaluates strategic options and alternatives for delivering or offering services in a more efficient or cost effective manner.
• Builds customer relationships with the clear expectation to deliver follow-on business or identify opportunities within an account. Deals with difficult issues at the customer and finds win-win solutions for both Customer and SAP.
• Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.
• Manage the financial aspects of the project: budgeting and estimate to actual variance.
• Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action.
• Communicate and/or escalate project issues early to account management and delivery management.
• Determine what constitutes successful closure for all parties. Gain acceptance and sign-off by all parties when closure is attained.
• Plan and execute formal Quality Gate process following the Q-Gate approach in SAP Activate methodology.
• Proactively manage project stakeholder satisfaction to position and secure customer reference and success story.

Coaching and Mentoring

• Perform Project Management Reviews and mentor project managers on project management methodology, standards and processes.
• Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members’ work; provide performance input to project team members’ functional management.
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks

Knowledge Management

• Maintain project documentation and updates to relevant knowledge management bases; analyze lessons learned and share with the organization’s project management community.
• Participate in the development of project management best practices.
• Excellent understanding of SAP solutions and of the consulting business processes and functions.
• Highly developed business acumen.
• Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests.
• Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
• Ability to train and mentor project managers or teams in project management methodologies.
• Knowledge of the strategic and operational issues of the project management business unit.
• A clear vision of what determines a successful project for the customer and for the enterprise.
• Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping.
• Adaptability and flexibility to manage deadline pressure, ambiguity and change.
• Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members

WORK EXPERIENCE

• 5 – 7 years of project management experience in large scale, high risk, or strategic projects.
• 3 – 5 years of supervisory or coaching experience in teambuilding and leading teams.
• Some level of international implementation experience
• Management experience in managing medium size teams
• Management experience of medium to large size and multilayered teams is desirable
• Management of remote resources (global delivery or distributed organization)
• P&L of LoB in medium to large organization is desirable
• Cultural awareness and experience working across different cultures and nationalities
• Strong leadership and people management skills are desirable
• Leading in matrix organization and without formal authority a plus

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Demonstrated experience leading cross functional teams within a formalized methodology.
• Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.
• English: Fluent
• Required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience.
• Master’s degree, preferably in commerce, engineering, information technologies or MBA an asset

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 391577  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.