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Customer Service and Support

Customer Support Specialist-Japanese Language



Requisition ID: 287620
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


  • Bachelor degree or above in major of Computer Science, Software Engineering and IT related.
  • 0-3 year working experience in ERP related jobs.
  • Development skill is a must (Java or ABAP)
  • 0-3 year working experience in Agile and DevOps.
  • Experience in cloud product development and operation, familiar with software deployment and release procedure. 
  • Customer oriented and details oriented and effective problem resolving skills.
  • Being able to work under pressure in critical situations.
  • Competent team player in a diverse cultural environment and sometimes multi-international team.
  • Present and communicate clearly and effectively in English and Chinese.
  • Willing to take domestic and international business travel.


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Customer Support Specialist-Japanese Language

Facility:  287620
Posted Date:  Sep 22, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Dalian China, CN, 116023

Job Segment: ERP, Engineer, SAP, Product Development, Customer Service, Technology, Engineering, Research