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SAP Concur - Reporting Consultant Job

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Date: May 22, 2019

City: Dalian, 21, CN

Company: SAP

 

 

Requisition ID: 212105
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Overview:

Reporting Services is an organization within SAP Concur that provides data analytics consultation, report-writing services, and training to customers who use SAP Concur hosted software applications such as Travel & Expense and Invoice modules.

 

The Reporting Consultant will manage a portfolio of customers and work with each customer to develop reporting strategies and recommend best practices for specific customer profiles & industries.  For customer-requested reports, the Consultant will gather business requirements, translate these business requirements into a design, write the reports or dashboards, and work with customers to distribute the results throughout their organizations.   

 

 

Responsibilities as a RC will include, but are not limited to, the following:

  • Act as a subject matter expert for SAP Concur’s reporting module for expense, invoice and travel modules.
  • Manage a portfolio of customers and work with each customer to develop reporting strategies and recommend best practices.
  • Build, modify and maintain custom reports as per customer’s agreed business requirements.
  • Manage customer’s expectations (internal and external) with regards to reporting deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.
  • Ensure completion of deliverables, managing schedules, meeting milestones, delivering within budget and committed deadlines.
  • Communicate project status with the SAP Concur project manager and/or customer (as applicable).
  • Update progress in SAP Concur’s project tracking tool.
  • Work on support cases from the reporting queue through to resolution (as needed).
  • Develop and maintain knowledge of SAP Concur’s reporting module knowledge, implementation practices and methodologies.
  • Be aware of, and comply with, all corporate policies (e.g. data security, compliance, audit, etc).

 

Qualifications

Education, Experience & Training required:

  • Business Admin (BA) / Bachelor of Science (BS) or equivalent experience.
  • At least 3+ years’ in consulting or related customer facing role.
  • At least 3+ years’ work experience with data reporting and analysis.
  • Experience with Business Intelligence solutions.
  • Basic knowledge of SAP Concur software product, a plus.
  • Intermediate understanding of Microsoft applications including Excel (VBA) and SQL is preferred.
  • Ability to work productively in a fast-paced, ever-changing environment
  • Ability to pass a background check

 

Job Specific Specialized Knowledge & Skills: (in order of priorities) 

  • Exceptional written and verbal communication skills in the following languages:
    • English
    • Chinese (Mandarin)
    • Japanese and/r Korean
  • Excellent presentation skills
  • Strong analytical, consulting and troubleshooting skills
  • Project management skills
  • Strong organizational skills and ability to deliver on commitments
  • Creative solution development
  • Ability to effectively utilize data and system tools.
  • Strong computer skills/Microsoft Office knowledge
  • Proven ability to engage and interact with internal & external teams to resolve customer issues
  • Ability to persuade and influence
  • Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions

 

Working environment (where major activities are carried out):

  • Office
  • Customer site (if applicable)
  • 0-5% expected travel needs (if applicable)

 

Working hours:

  • 40+ hours per week
  • Flexibility in working hours as needed to meet customer obligations

 

Physical and Cognitive or Mental Requirements:

 

Major job activities – physical requirements:

  • Use of computer and keyboard for extended periods of time on most or all workdays
  • Use of telephone – throughout the workday as needed to conduct business
  • Working under time pressure
  • Working rapidly for long periods
  • Communicating and interacting with others


Major job activities – mental requirements:

  • Multiple concurrent tasks
  • Ability to perform under stress
  • Writing, reading and comprehension
  • Problem solving
  • Confidentiality
  • Customer contact

 

EOE:

SAP Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a diverse global work team. (M/F/D/V)

 

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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