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SAP CAR Business Process Consultant Job

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Date: May 18, 2019

City: Dallas, TX, US

Company: SAP

Requisition ID: 213665
Work Area: Consulting and Professional Services
Expected Travel: 0 - 100%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

*** SAP is currently not offering international relocation benefits or visa sponsorship for this role ***


  • U.S. (virtual) with travel as needed to clients’ site (central US location preferred)

Our consulting team supports customer requests and projects around SAP Customer Activity Repository (CAR), which provides a central platform for Retailers based on SAP’s In-Memory Data Base technology SAP HANA. Currently, POS Data Transfer & Audit for Controlling and harmonizing sales transactions, SAP On-Self Availability (OSA) for improving goods availability in stores and Unified Demand Foundation (UDF), the unified forecasting engine are the core components of SAP CAR.

We are looking to expand our team by bringing on a very experienced consultant in the named areas above, who can act as expert/ lead consultant, who can translate the customer’s business process requirements into an optimal SAP landscape design. Someone who can help guide the customer in the development of a successful implementation roadmap, can help outline the value of the SAP CAR platform and supports the design of application-crossing Omi-Channel processes.  

In addition, the Retail Technology Architect who focuses on Consumer Industries customer, Retail & Fashion will facilitate the implementation and support of the CAR overall design and landscape to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction.  In addition, the consultant will partner with the client to analyze and define business requirements, processes and objectives to scope project and deliverables for same.  The consultant will implement, customize and test solutions on client system and develop client-specific enhancements to meet business requirements as needed; as well as assisting clients in achieving their Digital Transformation vision and Best-Run Business capability from their SAP and other IT investments. Our vision is to drive business value and ultimately successful outcomes by helping our customers understand how best to leverage, implement and sustain SAP solutions for the industries in which they operate.


This is a key leadership role, requiring deep knowledge and understanding of SAP technical & functional capabilities as well as business processes and industry best practices.  The consultant provides comprehensive advice to our customers on long-term (Big Picture) and short-term (Quick-win) perspectives on their key strategic imperatives and recommends innovations which anticipate the future directions of both business and IT stakeholders.  Excellent facilitation and communication skills are essential as is engaging with executive stakeholders, partners and SAP account teams.

  • Key member of the SAP Consumer Industry Practice that helps define our client’s core strategic road map and provides leadership in their transformation journey.
  • Help our customers understand how SAP fits into their roadmap and what functionality should be leveraged to meet their business requirements.
  • Provide our customers key insight and direction related to industry trends, best practices, and world-class solutions.
  • Broad knowledge of the SAP IS-Retail / Fashion Management Solution and deep industry expertise.
  • Extensive functional and/or solution experience with the ability to facilitate, implement, and support SAP’s products to enhance our clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
  • Ability to provide thought leadership and resolve complex issues in escalated projects.
  • Performance of feasibility studies / solution and process design reviews.
  • Support of pre-sales activities (license and services).


  • Though leader in the Retail/ Fashion Industry and deep knowledge of industry best practices.
  • Broad Industry /corporate process implementation knowledge across all related applications (SAP/non-SAP).
  • Stay informed of the SAP roadmap, solutions, service offerings and market trends.
  • Facilitate collaborative architecture discussions with our customer, IT and business executives.
  • Can drive the conceptional work and provide recommendations around overall solution and system architecture as well as implementation roadmap to support customer requirements
  • Development of 3 to 5 year strategic roadmaps encompassing the evolution of enterprise business solution portfolios from current to future state.
  • Support of strategic customer engagements in role of a trusted advisor
  • Creation of business cases / business value analysis
  • Close alignment with the SAP Sales Team to help develop account plans and to assist in positioning the correct SAP products and services.
  • Facilitate communications between business and technology stakeholders to ensure desired business outcomes are met.
  • Analyze and map clients’ business requirements, processes and objectives; develop necessary product modifications to satisfy clients’ needs.
  • Assist in the development of the overall project plan (scoping process) as well as individual work plans; acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems).
  • Act as a team lead / Business Processes Consultant and support respective manager(s) in people development tasks.
  • Ensure the value realization of SAP products is realized during the implementation/ transformation.
  • Identify and extract knowledge assets from S/4HANA projects and knowledge share with the internal Consumer Industry Consulting Practice.


  • Minimum of 8 years’ international SAP implementation experience with focus on Retail/ Fashion Industry.
  • Has been in a team lead role on a major project and has provided mentoring/leadership to others.
  • Experience in license and services pre-sales activities.
  • Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.
  • Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
  • Overall knowledge of SAP CAR solution with strong knowledge of CAR landscape design, data consumption, integration and consuming applications.
  • Expertise in the configuration and implementation of SAP CAR.
  • Expertise in the integration of SAP ECC with SAP CAR solution.
  • Proven experience in configuring, testing, and supporting SAP CAR solution.
  • Experience with SAP CAR, SAP S/4HANA, SAP Activate/ Agile Methodology, and ABAP development/debugging a plus.



  • Bachelor’s Degree (Master’s degree preferred but not required) in areas of Business Information, Information technology, Engineering or other alternative education in support of requirements.
  • Strong knowledge of the Retail and/ or Fashion Industry business processes.
  • Strong leadership skills - able to lead customer engagements at an executive level.
  • Strong understanding of SAP Retail solution portfolio and product strategy.
  • Knowledge of SAP technologies, data base platform and integration platform.
  • First project experience within SAP HANA
  • Knowledge in the following technical areas are a plus:
    • Current and data bases
    • SAP UI technology and frontends
    • ABAP, SQL
  • Ability to communicate complex content in a simple and convincing way
  • Strong team player, who can proactively build a wide network
  • 100% Travel.
  • English: Fluent.


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A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

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SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: Virtual - USA

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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