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Head of Product Marketing and Solution Management, Commerce

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



As a leader within the SAP Marketing & Solutions Board Area, you will be responsible for the solution management and product marketing for SAP Commerce, reporting to the Group CMO of SAP CX. In this role, you will be accountable for the solution definition, growth plan, market strategy and revenue success of the Sub-solution area, leading and inspiring a team who will drive solution delivery and product marketing execution. 

This is an exciting opportunity for a driven individual who has the business rigor and marketing excellence to make SAP a category leader in Customer Experience. 


Key Responsibilities 


Define, own and communicate the market narrative for B2B and B2B2C Commerce that speaks to our customers growth objectives and takes into account SAPs differentiators that uniquely positions SAP CX to deliver value to the customer. 

Solution Area Growth + Product Marketing Strategy: Define the growth and marketing strategy for direct and indirect routes to market. Incorporate industry trends, market research data and customer requirements to create a holistic solution strategy and product marketing approach, including pricing and packaging. 

Solution Delivery and Go-To-Market (GTM) Activities: Accountable for the delivery of high-quality offerings and sales portfolio. Oversee the creation of GTM plans and shape their strategic direction and own launches.  

Drive down stream execution to Sales: define and execute sales enablement, sales hand off and deal support. 

Provide upstream PM insights: Capture deal insights, win/loss analysis and collaborate with Product Management on forward looking roadmap decisions to drive retention and growth.  

Customer Engagement: Engage with customers, customer councils, and leaders in the SAP ecosystem to ensure understanding of their current and future needs. 

Value Proposition: Build a differentiated value proposition and compelling marketing messaging for all target audiences. 

Marketing Content + Campaigns: Own all Sub-solution area marketing content and ensure consistent messaging across all channels. Collaborate with head of integrated marketing to define solution-specific marketing campaign strategy and successful execution to support the customer journey. 

People Leadership: Operational responsibilities to lead a team of solution management and marketing professionals. Identify the development opportunities and support team members to successfully achieve their goals through coaching, mentoring and providing just-in-time feedback. 


Skills and Qualifications 


Excellent understanding of the respective solution area spanning product depth, customer needs, competitive landscape and market differentiators.  

10-15 years’ experience in product management, product marketing, or similar discipline.  

Strong collaborator who can work effectively in a matrixed organization and partner with teams such as Sales and Product Engineering. 

Experienced people leader who can inspire, grow and develop talent.  

Experienced communicator with strong relationship management skills.  
Experience with modern marketing channels spanning digital, social, virtual events, etc..  

Growth mindset with desire to learn and try new approaches.  



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:292502 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Executive | Employment Type: Regular Full Time  | Additional Locations: 

Head of Product Marketing and Solution Management, Commerce

Facility:  292502
Posted Date:  Sep 12, 2021
Work Area:  Marketing
Career Status:  Executive
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Downers Grove, IL, US, 60515

Nearest Major Market: Chicago

Job Segment: Manager, ERP, Engineer, Marketing Manager, Management, Marketing, Technology, Engineering