Business Processes Associate Consultant

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

As an Associate Business Process Consultant, you'll have a host of responsibilities focused on helping our customers maximize their systems' efficiency and performance:

• Work with a highly experienced team of technical experts within SAP Center of Expertise while collaborating with teams across the globe
• Provide onsite and remote customer service delivery via transformational and safeguarding services from the SAP Premium Engagement portfolio to some of SAPs biggest customers around the world.
• Be accountable for development, proof of concept and configuration services for SAP customers in the UX space
• Empower customers with hands on, face-to-face workshops covering SAP Fiori & UX topics along with some of the more recent innovation topics
• Develop and execute service and de-escalation plans for critical customers
• Drive new initiatives and activities as part of the CoE
• Multiply expertise in the team with knowledge sharing
• Adapt standard service products to customer’s individual needs
• Provide clear recommendations and guidance to promote customer value realization including identifying opportunities to increase SAPs involvement with a customer and position services to fill these gaps and meet the customers need
• Work with core products/technologies including SAP UX (including SAP Fiori), SAP BTP & SAP Fiori Elements.

What you bring

To thrive in this technical role, we're looking for people with the following skills and experience:

• Bachelors degree or equivalent in Computer Science, Math, Physics, Science or Engineering or similar
• Strong skills in industry-known programming languages
• Experience in software engineering, whether as:
  • An Intern or working student.
  • A technical consultant or technical project manager
  • Developer experienced in enterprise applications.
• Fluent in written and spoken English
• Strong business acumen and presentation skills with a proven ability to communicate effectively within Team and Customer-facing environments
• Proven attention to detail, with a focus on quality assurance
• Solution-orientated with awareness of both technical as well as business concerns
• Technical inquisitive nature with strong analytical and problem-solving skills
• Effective communication and teamwork abilities will help drive collaboration across various teams within our organization
• Customer facing experience
• Business fluent in English (written and verbal)
• Hands on experience with SAP Fiori, HTML5, JavaScript/UI5, Node.js, Angular or React is desirable but not mandatory

Meet your team

The successful candidate will join the highly talented team of UX Consultants and Architects in the SAP Center of Expertise. The goal and mission of the SAP Center of Expertise Mobile & UX Team is to guide the SAP customers on best practices related to mobile and user experience technology offered by SAP, what to consider when defining their own User Experience Strategy to support their critical business needs, and to enable them to make the right decisions about UX within their landscape throughout their journey. The team delivers valuable Max Attention services to advise the customers to ensure optimal performance, configuration & smooth operation of their SAP Mobile & User Experience products.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410529  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.