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Date: May 9, 2018

City: Dublin, D, IE

Company: SAP



Requisition ID: 182016
Work Area: Customer Service and Support
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

As a Service Delivery Engineer within our Centre of Expertise (CoE) you will work as a technical expert to help our customers run better as they adopt the SAP HANA platform. Working within this diverse environment provides plenty of career opportunities for technical experts with a strong customer focus.

The Role

You will provide both face-to-face and back-office support to customers from proof on concept through upgrades and migrations. Troubleshooting, analyzing critical issues and executing releases all form part of this role.
You will also be required to support the delivery of services in other regions such as Canada, US, EMEA and Latin America and so flexible working and travel will be expected. You may also be required to work some weekends support upgrade and migration projects.

Role Requirements
You must be an expert on HANA migration methodology using SUM tool with DMO and SWPM and have working knowledge of high availability / disaster recovery procedures.
You will also have previous experience in:

  • OS/DB Migration, HANA Migrations and Conversions and SAP Upgrades
  • Transports, system copies and all BASIS related tasks
  • SAP installations using Unix/Linux operating systems commands
  • Back-up and Recovery procedures.


We also offer a flexible benefits package that can be tailored to suit your lifestyle, this includes: pension, health insurance, life insurance, generous holiday, bonus plans, offices with great facilities and free lunch, and many more health and lifestyle benefits.



Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Job Segment: ERP, Engineer, SAP, Unix, Linux, Technology, Engineering