Working Student/Intern (f/m/d) - End-to-End Customer Experience

Requisition ID: 399635
Work Area: Corporate Operations
Company: SAP SE  
Location: Garching 
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Limited Part Time
Career Level: NA
Grade Level: 0
Hiring Manager: STEFAN WAGNER
Recruiter: Sona Grunova

 

What will you do
 
We are seeking for a dynamic, motivated, and customer-oriented person who will be responsible of customer engagements and stakeholders in our customer flagship locations, the SAP Labs Munich Campus in Garching and the Munich Urban Colab in the city center. You will be working closely together with the Customer Engagement Lead in our team with the goal to ensure an End-to-End Customer Experience.
 
Your responsibilities:

• Manage a best-in-class end-to-end experience, from booking process over execution and follow-ups of customer engagements and  stakeholder meetings.
• Coordinate internal and external booking requests.
• Support internal and external meetings / design thinking workshops / events onsite. 
• Coordinate requests with our external partners, SAP sales & services organization and our development teams.
• Support the teams with agenda building.
• Manage our stakeholder management tool with Airtable.

We are looking for candidates who can work with us for at least six months for 20 hours/week (in average, of course, this is flexible regarding phases of preparation for exams, semester breaks, etc.) 

What you bring

• Currently enrolled student (f/m/d) at a university or a university of applied sciences 
• Preferred fields of study: business administration, marketing, event, design, project management, or others. 
• Software skills: Word, Excel, PowerPoint, MS teams and Airtable is a plus.
• Language skills:  Fluency in both written and spoken German and English. 
•  Excellent interpersonal skills with the ability to build relationships and collaborate effectively across varying levels within  #  the organization.
• You can work independently, you are creative, collaborative and customer oriented.
• You are a TEAM PLAYER!

Meet your team
 
We are in the process to establish the SAP Labs Munich as the leading innovation hub in Commerce, Industry 4.0, Sustainability and New Mobility by leveraging the unprecedented partnership with the Technical University Munich (TUM) and Munich’s unique ecosystem of global players and start-ups forming Europe’s leading technology cluster. The SAP Labs Munich will drive research in partnership with TUM around latest technology trends, enhances SAP´s solution portfolio, collaborates and co-innovates with customers, start-ups, and partners. SAP Labs Munich was recently added to the global SAP Labs Network, and we are going to build a brand-new SAP office location on the TUM campus. We offer the unique chance to be a member of a highly motivated team, who is in charge to ramp-up an innovation hub for SAP. As a cross-functional team we value trust, respect, and diversity and we are looking for someone who shares our passion for creating impact together as one #SAPMunich Team.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid

SAP'S DIVERSITY COMMITMENT 
 
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.