Development Manager - CX Loyalty

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Job Summary 

We’re looking for someone who wants to challenge the status quo, who is humble, always learning and stays curious. You value working with diverse people, you are yourself inclusive and empathic, and you put people first.

Join our team and positively impact how businesses are run across the globe.

SAP CX is a leader in enterprise cloud applications for cloud CRM and DXP solutions, with thousands of organizations using our SaaS solutions to understand their customers best and engage with relevance and personalization.

If you think you have what it takes to be part of a fun, fast-paced, diverse, and talented group of team members who are the driving force behind our company’s product portfolio, then we want to hear from you!  

The successful candidate will join the new Loyalty CRM development team, building tomorrows Customer Loyalty CRM from the ground up.

In our team, we believe in putting people first and by doing that, we believe we can change the world. Our environment is safe to let people be themselves to leverage their strengths.

We are looking for a passionate, highly motivated, and experienced Development Manager to join our team. This high-performance and fast-paced environment is assured to provide rich opportunities for learning and growing. As a manager with both technical and HR accountability for your team, you will be working in a cross-functional organization of talented, supportive and motivated colleagues, following agile frameworks and industry best practices, working with stakeholders globally, across multiple time zones, geographies, and cultures.

Key Responsibilities:

• Discuss, debate, plan, develop, test, build and maintain scalable, resilient and high-performance applications.
• Be comfortable using React, Redux, Java and Spring Boot, and deploying to the cloud.
• Act as a coach, mentor and advocate for your team and its individual members, supporting their growth and development.
• Take responsibility for the overall success and performance of your team, and actively work continuously to improve their strengths.
• Provide clear expectations, guide career progression, assess contribution and performance, and manage compensation
• Be responsible for budgeting and resource allocation and support the team in delivering inspirational software with the right balance of customer facing and non-customer facing requirements.
• Ensure successful delivery and smooth operations by identifying risks impacting delivery and supporting the team resolve them efficiently.
• Hire for the roles on your teams, and onboard new team members.

Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field.
• 5+ years Java development, building production grade software.
• 4-8+ years cloud-native software development (AWS, Azure, or GCP).
• 2-3+ years managing a software development team.
• Collaborative spirit, able to work across the product organization to achieve complex goals
• Self-motivated, curious, open-minded, resourceful, agile, pragmatic and a bias for action.

Skills and Competencies:

• Fundamental understanding of native cloud software development practices.
• Understanding of domain driven design principles and event storming.
• Knowledge and experience developing Spring Boot Applications.
• Experience with React development with Redux or related technologies.
• A solid understanding of common test automation frameworks and static code analysis.
• Familiarity with event-driven and event-sourcing design patterns.
• Understanding of the importance of DORA metrics in native cloud operations.
• Knowledge of monitoring and telemetry tooling.

#CXLoyalty

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 408941  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.