Product Designer, CX Loyalty Gliwice

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SUMMARY & ROLE INFORMATION 

Join our team and positively impact how businesses are run across the globe. SAP CX is a leader in enterprise cloud applications for cloud CRM and DXP solutions, with thousands of organizations using our SaaS solutions to understand their customers best and engage with relevance and personalization. If you think you have what it takes to be part of a fun, fast-paced, diverse, and talented group of team members who are the driving force behind our company’s product portfolio, then we want to hear from you! 

The Role 

Great SaaS products need excellent product designers. Bring passion and dedication to your job; there's no telling what you could accomplish by designing best-in-class Cloud SaaS products. 

We are tasked to build a new Cloud SaaS Loyalty application, a business tool that feels like a consumer. This is why we are seeking a highly skilled product designer to join our product team in Gliwice. In this pivotal role, you will leverage your deep understanding of design principles and user psychology to create all user-facing aspects of our product. If you’re ready to take off with us, keep reading! 

Product designers are strategic partners with engineering and product managers in our product unit. In partnership with the product managers, they help define the user-facing experiences our users encounter on our product, then translate that thinking into a complete experience that can be tested, shipped, and refined. They are responsible for creating and maintaining a well-functioning and beautiful product and experiences that business users love and are eager to recommend to other customers. 

Responsibilities 

• Design industry-leading dashboard experiences that make it easier and faster for our users to run their businesses 

• Turn ambiguous problems that our users are facing into concrete solutions 

• Shape the platform experiences roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in 

• Uphold CX Loyalty’s UI design quality and standards, including contributing to our colleagues across our portfolio 

• Work in a highly collaborative fashion with the product, and engineering teams 

• Participate in design reviews and share your work regularly with design and leadership 

• Focus on what you do best—whether that’s sketches, wireframes, prototypes, or designs—you’ll have the opportunity to sharpen the skills you’re looking to develop 

• Put yourself in the customer’s shoes - to represent the needs of our customers in our product development process. 

Minimum Requirements 

• Has 4+ years of relevant design experience at a tech, product-driven company 

• Has experience with B2B and/or SaaS interfaces 

Preferred Qualifications 

• Experience designing for a multi-party or CRM product 

• Experience as a product designer with a focus on enterprise-level solutions, e-commerce, tooling, and complex workflows 

• Excellent portfolio showcasing your design skills thought process, and product impact 

• Expertise in design and prototyping tools (e.g. Figma) 

• Deep understanding of user experience design principles and testing methodologies 

• Excellent communication, collaboration, and presentation skills allowing you to clearly and succinctly articulate your work and rationale to both technical and non-technical stakeholders 

• Superb English speaking and writing skills 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 409072  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.