Share this Job

Date: Nov 16, 2017

Location: Gliwice, SL, PL

Company: SAP

Requisition ID: 163698
Work Area: Corporate Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Anna Janista





At SAP Hybris, we provide organizations with the foundation, framework and business tools to create a holistic customer view across channels, simplify customer engagement and solve complex business problems. Here you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.

As a Senior Specialist in operations, agility and organisational development, you will join the Product Operations team which provide services to the product development teams (over 460 people, growing to 560 by the end of 2017). These teams are based in Poland, Germany, Canada, England and the US providing a diverse, global working environment.

The mission of the Product Operations team is to enable operational excellence and improve people development, satisfaction and retention. To achieve our mission, we are responsible for the following areas:  

  • People operations
  • Agile coaching and facilitation
  • Organizational improvement and change management
  • Product finance.


In this role, you will lead initiatives (from ideation to execution) that address operational issues by researching and evaluating new measures or strategies to reduce waste and improve operational effectiveness through coaching or other means.

You will specifically influence change across the product organization by:

  • Planning, coaching, communicating, driving, and directly/indirectly implementing the change
  • Collecting feedback to ensure satisfaction and improvement for future decisions
  • Communicating to stakeholders about the status of initiatives
  • Introduce and drive operational stability and effectiveness for communities of practices (CoP) across the product organization.


We are looking for university graduates who have experience gained in a software/IT environment. A good knowledge of lean processes and agile frameworks is essential.

You should also have/be:

  • The ability to think creatively and disrupt the status quo
  • Collaborative and respectful
  • A global mindset, inclusive to world cultures
  • Great people and interpersonal skills
  • Good written and verbal communication skills in English.


You should have previous experience of coaching teams and individuals in various topics, specifically agility, or have acted as a scrum master. Experience in developing hiring strategies, employer branding, career development and other people topics.

Previous job titles you may have held include Agile Coach/Trainer, Scrum Master, Organizational Specialist, Organizational Improvement, Operations Specialist, Change Agent or Project Manager.



As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations

Job Segment: Operations Manager, ERP, Product Development, SAP, Operations, Technology, Research