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Process Owner - SAP Logistics - WM / EWM / ATTP

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Date: Feb 12, 2021

City: Bangalore, KA, IN

Company: SAP

Requisition ID: 262087

Location : Bangalore / Gurgaon
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



SAP Innovative Business Solutions (IBSO) is a global organization dedicated to delivering innovative solutions to meet our customers’ unique business process needs. We deliver a full lifecycle of customer specific development services – from strategic planning, risk assessment, development, and quality assurance to maintenance. With development centers in the United States, Canada, Germany, India, China, and Japan, we leverage a global delivery model that utilizes the specific strengths of each location. To ensure excellence in execution, all development is delivered by following our solidly defined methodology. The SAP Innovative Business Solutions (IBSO) organization helps customers maximize the value of their technology investments to help enhance their competitive advantage. The execution team within SAP Innovative Business Solutions (IBSO) is chartered with executing custom development projects and related services, where success is measured by effectively leveraging our ability to deliver those projects on-time, on-budget and with superior quality.

You will be working as part of SAP Innovative Business Solutions (IBSO) – RUN Delivery team, which is a development and support formation with the Innovative Business Solutions (IBSO) within the SAP Innovative Services and Solutions (ISS) area. Your aim should be to take ownership of the solution and all issues for the product/project. Must have the ability to work with multiple cloud LoBs solutions.  In the process of delivering the best services towards our customers you are required to interact with the customer towards resolution of all issues within the project/product and to make yourself the trusted advisor of choice for their business.



As a Process Owner – SAP Advance Track and Trace for SAP Information Collaboration Hub for Life Sciences, you would be responsible for the following tasks, fully owning one or more scenarios of the overall product after they are initially released:

Product Definition

  • Plans and performs together with the development team the execution of enhancements of the product scenario
  • Supports maintenance team in message processing, if required
  • Owns the incremental feature addition of the scenario in case of requirement or Interface changes

Onboarding, Support, Field Enablement:

  • Creates and keeps up-to-date technical documentation for knowledge transfer to field
  • Provides technical content to train Onboarding Team, Support and Consulting if required
  • Supports in implementation related questions
  • Clarifies issues of SAP-internal system landscape
  • Supports demo build activities

Sales Support:

  • Supports GTM activities for technical and scenario-specific aspects
  • Clarifies technical and process-related questions
  • Answers technical aspects of RFPs/RFIs
  • Participate in customer interactions like demos and presentations and Onboarding activities, if technical and E2E process knowledge is required
  • Validates and estimates enhancement requirements
  • Implementation experience (minimum 2 years) in SAP Track & Trace implementation projects (preferably SAP Advanced Track & Trace for Pharmaceuticals
  • Knowledge of relevant GS1 Standards (EPCIS, CBV)
  • Deep technical and Business Process understanding in Track & Trace / Pharmaceutical Compliance



  • Implementation experience (minimum 2 years) in SAP Track & Trace implementation projects (preferably SAP Advanced Track & Trace for Pharmaceuticals
  • Knowledge of relevant GS1 Standards (EPCIS, CBV)
  • Deep technical and Business Process understanding in Track & Trace / Pharmaceutical Compliance
  • Strong background in defining and developing technology solutions (in the context of implementation projects), Cloud experience preferred
  • Critical thinking skills and ability to appropriately frame problems to deliver well-built recommendations
  • Background in SAP logistics processes (SAP WM / EWM) and related integration in serialization processes 



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.


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