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Information Technology

SAP NS2 SAP Analytics Cloud/SAP Cloud Platform Site Reliability Engineer-Herdon-20171

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



SAP NS2 SAP Analytics Cloud/SAP Cloud Platform Site Reliability Engineer-Herdon-20171



 SAP is the global market leader for business software and related services. SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary of SAP.  At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans.  We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.


Only local candidates to Metro DC will be considered. 

Must be a U.S. Person; NS2 does not offer Visa sponsorships for this role. 

 Internals must have manager’s approval to transfer.




SAP NS2 is seeking an SAP Analytics Cloud/SAP Cloud Platform Site Reliability Engineer to assist in ensuring the highest level of uptime and Quality of Service (QoS) for our customers. Individuals will work in a diverse environment and cross-train with other global team members.




General Responsibilities


  • Provision, monitor and operate cloud services in a globally distributed team
  • Analyze and solve operational issues, and respond to incidents
  • Exposure to working with appropriate complex systems administration, database administration, and landscape maintenance
  • Exposure maintaining the integrity and security of servers and systems
  • Exposure developing and monitoring policies and standards for allocation related to the use of computing resources
  • Conduct root cause analysis and implement continuous improvements
  • Partner with product development team to design and enhance the services
  • Exposure in developing and implementing testing strategies and documenting results
  • Basic development of automation for testing, deployment, scalability, management & visibility of services
  • Work in a diverse environment and cross-train with other global team members
  • Willingness to Support On-call rotation schedule
  • Flexible schedule which may include weekend or after-hours work



Must be in commutable distance to our Herndon, VA location and will be expected to work in the office when needed. 


  • Experience with GIT
  • Experience with Linux, SUSE
  • Experience with building, implementing, and/or supporting monitoring tools
  • Basic Knowledge of Cloud Computing and Databases
  • Basic Understanding of web services, networking, virtualization, and internet protocols
  • Ability to multitask and handle various projects, deadlines and changing priorities
  • Excellent communication and prioritization skills
  • Exposure to security fundamentals as they pertain to SaaS Multitenant Application systems
  • Strong interpersonal, presentation, and customer service skills


Desired Qualifications


  • Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
  • Experience with SAP Analytics Cloud and/or SAP Cloud Platform
  • Experience with Jenkins and/or Chef automation
  • Exposure to and understanding of troubleshooting IP networks and application stacks




  • BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred
  • ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or BA degree
  • 0 – 2 years’ experience
  • Expected Travel: 0 - 10%






We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:314452 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

SAP NS2 SAP Analytics Cloud/SAP Cloud Platform Site Reliability Engineer-Herdon-20171

Facility:  314452
Posted Date:  Dec 30, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Herndon, VA, US, 20171

Nearest Major Market: Washington DC

Job Segment: Analytics, Cloud, Data Analyst, SAP, ERP, Management, Technology, Data