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Demand Management & Business Development Executive

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




Position Brief
The Demand Management and Business Development Executive drives the execution of growth plans across the APJ target market for both Premium engagement services and other Services initiatives cross- industry and customer segment.  Defines our competitive advantage to establish the key reasons for customers and prospects to leverage SAP Services to achieve strategic business objectives. Working with Regional and MU leadership the executive will develop and execute Demand generation plans to achieve agreed levels of sales pipeline coverage against budgets for assigned target segments and the relevant Services. 

Responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales teams, focusing on leads within the scope of the initiative. The executive will build and execute upon strategic outbound campaigns to obtain additional leads and engage with MU teams to nurture and develop the opportunities to convert them to pipeline. The position is in the APJ mission, opened for applicants in the region, preferably in Malaysia, India, and the Philippines. 



•    Leading key initiatives at the regional level to enhance impact and demand generation for the planned initiatives
•    Engages with Services Global, Regional and MU teams to identify and develop Sales plays relevant for the planned Service Solutions
•    Collaborate with the MU Business Development teams to identify opportunities with specific focus on positioning the latest portfolio for relevant SAP Service Solution area, in alignment with SAP Services strategy
•    Ensures that initiatives are delivered on scope, on budget and on time and will coordinate periodic status meetings and be responsible for detailed status reporting to applicable global, regional, local leadership. 
•    Responsible for identifying performance improvement ideas and working with the leadership to implement these ideas
•    Effectively leverage Services support teams who are there to support customer success
•    Engages with Market units effectively to co-own and drive campaigns/ initiatives for demand generation
•    Work alongside other SBO teams for developing new initiatives and frame dashboard reporting


Skills & Competencies

•    Demonstrates a good understanding of the overall SAP Services portfolio
•    The mindset to keep active & makes things happen.
•    Experience with managing internal stakeholders and managing through virtual teams
•    Minimum of 6 years’ experience working in the IT industry 
•    Strong business acumen
•    Capable of working independently and managing ambiguity
•    Experience in running an SAP engagement and meeting customer needs
•    Excellent networking and relationship skills - able to achieve trusted coach status with SP/SAE, and form strong working relationships within SAP
•    Strategic thinker / planner
•    Working Knowledge of SAP operations and SAP systems
•    Change agent (embraces and is able to execute change)
•    Team Player
•    Active listening / communication
•    Conflict resolution
•    Program development and execution
•    Agile, flexible and adaptable


Core Competencies
•    Demonstrates ongoing drive to continuously expand one’s own professional capabilities to fuel the continued/ongoing growth and success of SAP
•    Demonstrates concern for meeting and exceeding immediate and future needs of customers
•    Works collaboratively with others to achieve group goals; energises people to work together to accomplish business results
•    Demonstrates a thorough understanding of business processes and adheres to commercial principles
•    Challenges and improves processes, methods, systems and solutions along SAP’s and customers’ value chain
•    Takes on responsibility for producing high quality solutions


Complementary Competencies:

•    Maintains focus and stays in control under stressful and challenging circumstances
•    Demonstrates concern for the successful achievement of results; works persistently to overcome obstacles to goal achievement
•    Develops and maintains a network of contacts
•    Acts in a way that indicates understanding of others’ concerns and feelings  
•    Ensures accurate understanding and acts in a way that facilitates open exchange of ideas and information
•    Acts on opportunities for solving problems
•    Effectively transfers thoughts and expresses ideas verbally in individual or group situations
•    Generates and promotes new ideas and uses them to develop new or improved processes, methods, systems, solutions or services
•    Understands business concepts and practices, keeps up to date with business trends and developments
•    Works to create new solutions for customers and competitive advantage for SAP

Teamwork & Collaboration
•    Recognizes different perspectives, interests and needs within a team
•    Takes responsibility for own work and activities
•    Identifies and organizes resources across the organization to accomplish tasks
•    Energizes people to work together
•    Detects synergies and collaborates with other teams Works efficiently in co-located teams
•    Proactively shares knowledge and experience with others


SAP has been recognized by the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:295039 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - Philippines

Demand Management & Business Development Executive

Facility:  295039
Posted Date:  Jul 23, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Kuala Lumpur, MY, 59200

Job Segment: Business Development, Manager, Developer, ERP, Sales, Management, Technology