Consulting and Professional Services

Technology Senior Consultant- Customer Data Cloud

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

SAP Customer Data Cloud (CDC)-Gigya helps companies turn unknown site visitors into known, loyal and engaged customers. More than 700 of the world’s leading enterprises, including 50% of the comScore top 100 US web properties, rely on SAP CDC to build identity-driven relationships with their customers while powering scalable, secure customer identity management. SAP CDC is growing quickly, and we are expanding our Global Services team.

 

This team works closely with innovative customers to implement and integrate SAP CDC’s products into a wide variety of customer platforms. In this position, you will put your expertise to use to influence customer architecture decisions, provide insightful and creative solutions, and develop successful implementations. Be ready to hit the ground running with your technical capabilities, critical and creative thinking, and a passion for fast-paced problem solving. SAP CDC is at an exciting stage of growth as the enterprise infrastructure market is rapidly expanding.

 

More than 700 leading brands have implemented our technology, and we need smart, energetic, capable consultants to fuel our growth. The Global Services Technical Consultant position focuses on customer-facing engagements as a consulting engineer. Candidates must demonstrate established technical development skill-sets with commensurate levels of external consulting capabilities. This is primarily a remote position, with expectation of 25% travel to customer sites for workshop sessions and internal company events.

 

Responsibilities:

  • Leverage technical acumen in order to provide world class post-sales consulting, implementation and delivery for enterprise customers across the region.
  • Provide technical leadership for multiple customers concurrently in various stages of their project implementation.
  • Engage the customer and drive the technical discussion at remote and onsite workshop sessions, facilitated in concert with other team members.
  • Apply judgment for customer design decisions and architecture, helping with the optimal technical solution leveraging the SAP CDC platform across web-based, mobile, and IoT digital properties.
  • Capture customer design decisions and architecture in cohesive Technical Design Documentation that fits the standards of SAP CDC Global Services project methodology.
  • Enable customer development teams and their agencies on the configuration and use of the SAP CDC platform during their implementation cycles (waterfall or Agile), via the appropriate level of professional technical consulting
  • Develop and share client-side and server-side code examples, to further enable customer teams on harnessing the power of the SAP CDC platform
  • Design, code, and test appropriate level of customizations that are identified, reviewed, and allowed within the project scope and budget
  • Plan and execute strategy for the migration of existing accounts, subscriptions, and user registration records from existing customer systems into the SAP CDC platform
  • Design and Implement scheduled batch ETL processes to sync data between the SAP CDC platform and customer’s auxiliary systems
  • Support the customer with formal QA and UAT review, as well as pre-launch preparation and planning. Requirements
  • 2+ years of mobile and/or web development and customer facing experience, not necessarily at the same time
  • Front-end web development experience with HTML, CSS, REST, JavaScript and JS libraries such as jQuery, AngularJS and React
  • Server-side development experience with at least one server platform such as .NET, Java, PHP, and/or node.js
  • Strongly prefer development experience with mobile platforms, including iOS (Objective C and Swift), Android
  • Strongly prefer previous experience with SaaS platforms • Ideal candidate has had external customer facing experience, with the ability to communicate technical concepts to business stakeholders
  • Ideal candidate also demonstrates “hustle” and has the ability to work with multiple customers simultaneously
  • B.S. or M.S degree, with preference on technical study with Computer Science or Engineering
  • Business level fluency of English language skills (verbal & written)

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:325727 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  325727
Posted Date:  Jun 22, 2022
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Kuala Lumpur, MY, 59200

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