Architect Advisor (f/m/d) Consumer Product and Retail Industries, Customer Advisory Switzerland

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Architect Advisor (f/m/d) Consumer Product and Retail Industries, Customer Advisory Switzerland

The Consumer Products & Retail (CP&R) Industry faces challenges like shifting consumer expectations, supply chain disruptions, and the demand for personalized experiences. Trends such as omnichannel retailing, sustainable practices, and digital transformation are reshaping the landscape.  SAP can provide intelligent solutions by leveraging advanced technologies such as predictive analytics to optimize supply chains, enhance customer engagement, and improve operational efficiency incl AI. SAP's integrated platforms empower businesses to adapt, innovate, and thrive in a competitive market.

What you'll do:
We are looking for a leader with a profound knowledge of the CP&R Industry to support our large Enterprise Customers in Switzerland in their digital transformation by jointly designing their future processes, define required capabilities and derive the appropriate architecture and roadmap. You are inspiring customers and prospects to innovate with us by making the benefits of SAP’s capabilities tangible to the customer. 

The Architect Advisor (AA) works closely with SAP’s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer’s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer’s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.  Your success is based on your understanding of the trends shaping the industry, your knowledge of the context of the current situation of our customers, your knowledge of our solution portfolio and the capability to derive a compelling value proposition for the customer.  You need to be able to build rapport with very different stakeholders at the customer, on all hierarchical levels. You can never be successful alone in this role, so teamwork should be part of your DNA. Handling pressure and managing multiple engagements simultaneously is something you know how to deal with.

EXPECTATIONS AND TASKS

• Bring your expertise in IT, Business and/or Enterprise Architecture, with skills you gained in consulting, business development, sales or solution management showcasing successful outcomes and impact over multiple years in software/IT organizations.
• Follow and understand the market developments in the CP&R Industry in Switzerland and Europe.
• Lead key customer engagements in the CP&R industry from an architectural perspective and become the trusted advisor for your customers.
• Engage with C-level and other business stakeholders to understand business requirements, current and future business demand and industry trends and define the added value of SAP 
• Map SAP solution capabilities to the customer requirements.
• Guide customers in defining and implementing a transformation roadmap towards a common goal.
• Challenge the customer with new ideas, inspire and generate demand.
• Present SAP and partner solutions and processes from an industry end-to-end view and apply high level business process best practices.
• As a key member of the account team, define and execute the account strategy based on business needs and incremental solution opportunities.
• Build a strong network inside the SAP CP&R industry community
• Maintain and expand the partner network to define and manage joint go-to-market activities and customer engagements.

What you bring:

• 5+ years of relevant experience in Presales, Consulting, Architect, Business Development and / or experience in several business functions at customers in the CP&R industry
• Experience in industry specific business processes, Sales and sales processes, Project Management, Agile Frameworks, Teamwork, Delivery of high-volume short duration work packages
• Master / MBA / Ph.D.: optional
• Native speaker equivalent German language skills, fluency in English. French / Swiss German skills are an advantage.
• In-depth knowledge of the SAP Solution suite, with an CP&R background
• Knowledge of enterprise architecture management, methodology (e.g. TOGAF), and respective tools (e.g. LeanIX) would be a plus.
• Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
• Excellent presentation and communication skills.
• Functional leadership and project management experience is an advantage.
• Proven interpersonal and team skills at all levels and ideally multi-cultural environments.
• Strong business acumen and understanding of SAP business strategy and solutions, partners, markets, and competition.
• Strong problem-solving skills and ability to de-escalate problematic situations.
• Open mindedness and ability to quickly adapt to new requirements.
• Outstanding drive for execution.
• Proven “can do / will do“ attitude.
• Cloud mindset.

Meet your team:
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments. We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions. What sets our team apart is our deep understanding of each customer’s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation. Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 419848  | Work Area: Presales  | Expected Travel: 0 - 50%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.