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Solution and Product Management

Product Expert for SAP Customer Data Cloud

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

The Product Expert acts as an ambassador for the SAP Customer Data Cloud and its underlying suite of products. They have a breadth of knowledge on each solution understanding detailed use cases, complex architecture fits and foresight on feature and roadmap requirements based on field experience.

 

Responsibilities:

  • Strategic project work such as OEM review, showcase opportunity and innovation projects, early fit analysis for internal projects and support for early adopter customers
  • Review of MVP feature releases and supply early feedback to Product/R&D against the features suitability vs customer use cases
  • Ensure information and feedback is flowing between field teams and product/R&D
  • Attend customer meetings as required by the wider teams for QBRs, Roadmap sessions and customer escalations
  • Contribute to blogs, webinars and own townhalls
  • Contribute to golden demos and support pre-sales with complex pitches and customer demos
  • Support complex RFP responses and work with Product Management on Analyst reports & events
  • Ensure all decks are updated with newest features and in-line with official documentation (GTM, L2, Roadmap etc)

 

Requirements:

  • 5+ years experience in a Technical Architect role
  • Background in a variety of environments including server-side (PHP, Java, .NET), mobile (iOS, Android) and client-side (JavaScript) – Knowledge of SaaS platforms
  • Experience working in a pre-sales environment and presenting to prospects throughout the sales lifecycle
  • Ability to communicate technical ideas backed by business acronym to stakeholders and technical audience
  • Critical and creative thinking and a passion for fast-paced problem solving
  • Defining complex use cases and architectures into simple to follow, audience relevant presentations

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:308691 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Product Expert for SAP Customer Data Cloud

Facility:  308691
Posted Date:  Nov 20, 2021
Work Area:  Solution and Product Management
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Barcelona, ES, 08019


Job Segment: Database, Cloud, SAP, ERP, Developer, Technology