Customer Advisory Senior Enterprise Architect

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

Customer Advisory Senior Enterprise Architect

ROLE DESCRIPTION

The Customer Advisory Enterprise Architect (EA) works closely with sales SAP organizations and SAP Ecosystem to define the account strategy. The EA Advisor is responsible for bridging the gap between the customer’s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer’s adoption of Cloud-based architectures. He/she is the trusted advisor for the customer to achieve their desired to-be SAP Enterprise Architecture.

KEY RESPONSABILITIES AND TASKS

Account Planning & Architecture Management Responsibilities

• Supports the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
• Engages with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
• Drives business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
• Provides a linkage from the customer to SAP product development leadership.

Creating an SAP Architecture Vision for the Customer

• Supports building customer demand through appropriate thought leadership positioning.
• Understands customer’s business models with industry reference architecture focus.
• Understands customer’s current enterprise landscape and future needs.
• Drives the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.
• Positions appropriate hyper scaler architecture platforms for the delivery model.

Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap

• Drives business architecture and capability mapping to solution design.
• Ensures IT feasibility of the business capabilities mapping to SAP solution architecture.
• Supports customer cloud transformation roadmap definition (business and application focus).
• Drives customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).

Being a Trusted Enterprise Architecture Advisor for the Customer

• Aligns living roadmap with current adoption/solution consumption.
• Supports living roadmap governance & adaptation based on evolution of customer needs and SAP solutions.
• Supports risk analysis and provide guidance/trade-offs where appropriate.
• Reviews & supports customer value/business outcome realization based on targets.
• Drives solution expansion by highlighting value & linkages to the broader SAP Portfolio.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
• At least 5+ years of relevant experience preferably on SAP landscape
• Experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
• Recognized as a trusted advisor within SAP and/or the market.
• Knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
• Capable of leveraging a professional network in the market to drive pipeline and revenue growth for SAP.
• Proven track record of success.
• Fluency in English; any other language an asset.
• Fluency in French and/or Dutch is required.

• SAP is not offering international relocation benefits for this role at this time.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396043  | Work Area: Presales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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