Product Owner (m/w/d)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This role provides a unique opportunity to join our Essential Automation and Scale organization and be part of the Product Owner  team responsible for Customer Insights dashboard, developing and maintaining the platform that powers our industry-leading customer portal "SAP for Me", which serves as the central entry point for all digital interactions with SAP.   If you thrive in a collaborative environment and enjoy building the tools that empower our internal and external stakeholders, we encourage you to apply for this senior position. Join us in shaping the future of our customer portal with your expertise and leadership!  

Main Tasks:

• Identify Strategic Goals:

Identify strategic goals for the product that align with the company's overall strategy. Formulate these goals into business requirements. Discuss these business requirements internally with stakeholders, sponsors, and involved colleagues, as well as with customers. The communication must be convincing. Get their approval.

• Translate and Ensure Compliance:

Understand business requirements and translate them into actionable tasks. Document the tasks and create an early product design. Ensure with stakeholders that these are in compliance with SAP guidelines (e.g., security, legal, user-friendliness).

• Communicate and Bridge:

Communicate business requirements to the development team. Act as a bridge between development and business. This task requires a thorough understanding of the requirements, both in content and technical aspects.

• Facilitate Development Collaboration:

Work with various departments before and during development to enable the development of business requirements (e.g. get technical access to source data, ensuring technical releases). Define and drive collaboration processes and take responsibility for solving problems, rather than expecting solutions to come from elsewhere. Motivate individuals by addressing any resistance or unintentional blockers, and encourage them to take action.

• Project Management:

Lead project management efforts. Maintain the product backlog (e.g. Jira Kanban Board), oversee the pipeline, and lead realization efforts. Provide regular updates using various reporting tools to keep sponsors, management, and stakeholders informed.

• Marketing:

Continually seek opportunities to promote and increase awareness of the product. Conduct rollout sessions for colleagues and customer events using a value-based communication approach instead of a feature-based one. You are responsible for the product. It is your product.

• Communicate Effectively:

Document and communicate product features, changes, and highlights clearly to both internal teams and external stakeholders. Equip target groups with effective materials and training. The Product Owner can provide support here but is responsible for overseeing the effectiveness of these resources and ensuring smooth implementation.

• Customer Channels:

Identify and establish direct communication channels with customers to gather feedback, as these connections do not form on their own.

• Regular Monitoring and Adaptation

As a Product Owner at SAP, you'll maintain and enhance reporting systems in response to dynamic changes in products and services. Stay vigilant and proactive in monitoring company developments to identify and address challenges early. A high level of initiative is required to keep reporting current and functional. An example is the introduction of Cloud or the change from Product Categories to Solution Areas.

Personal Skills:

Analytical Skills:

• • Ability to collect and analyze information to rationalize and solve complex problems.
  • Capability to quickly identify innovative solutions, particularly in managing and prioritizing backlog projects.
  • Proficiency in effectively communicating solutions to the development team.

Communication Skills:

• • Ability to clearly communicate product goals and backlog items with cross-functional teams.
  • Competence in selecting appropriate communication channels and methods to ensure clarity.
  • Capability to incorporate feedback and re-craft messages to resolve communication issues.

Technical Skills:

• • Knowledge of agile methodologies, software development, programming, and UX principles.
  • Experience in using technical tools to effectively manage and prioritize product backlogs (Jira).

 Decision-Making Skills:

• • Ability to make decisions based on analytical thinking, extending beyond assumptions and judgments.
  • Competence in problem identification and in selecting the best alternatives for problem-solving.

Project Management Skills:

• • Experience in project management processes such as initiation, planning, execution, monitoring, and closing.
  • Ability to successfully lead projects and meet requirements to realize product visions.

Collaboration Skills:

• • Strong emotional intelligence to promote effective teamwork and decision-making.
  • ƒ with development and stakeholder teams to optimize product value.

Other Skills:

• • Experience in product development and management, project leadership, and creating a product vision.
  • Competencies in storytelling, leadership, adaptability, time management, and creativity.
  • Profound knowledge in specific domain areas.

Location: Madrid/ Barcelona

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 417913  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: Germany #LI-Hybrid.