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Product Support Engineer (vacancy reserved to employees with disabilities 33% or greater)

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Date: Apr 7, 2021

City: Madrid, ES, 28043

Company: SAP

Requisition ID:277848
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time





SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Note: Please consider this role is only open to candidates with a certificate of disability equal to or greater than 33% degree of disability. Also note that only candidates with the legal right to work in Spain will be considered for this role. 



This is an exciting opportunity to join our Product Support team located in Madrid. You will provide functional and technical support, perform root cause analysis and report errors to development organization, cooperating with them to identify possible resolutions, as well as being involved in the SAP product lifecycle (analysis, testing, product validation and documentation.)

Additionally, you can participate in the creation of new supportability tools and knowledge management.

We offer continuous training to ensure a smooth start and a career development in the Support Engineer role, learning about different SAP products. You will be part of a fun and supportive team, always at hand to help with your development.




  • Recent graduate in Computer Engineering or Telecommunication Engineering (other Technology or Scientific degrees will be also considered)
  • Speaking and writing fluent English and Spanish. German is desirable.
  • Basic understanding of programming languages.
  • Analytic thinking, problem solving and communication skills.




  • Working experience is not required






Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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