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Travel Software Trainer Job

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Date: May 10, 2019

City: Maidenhead, KEN, GB

Company: SAP



Requisition ID: 215473
Work Area: Education and Training
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Overview:  
This position is responsible for delivering Travel Client Support training programs that support the Concur suite of solutions - globally. This person will be providing moderate to complex level classes. In this role, you will consult with internal and external customers and support specific training plans, develop, and deliver instructor-led and eLearning training materials.

Deliver training programs to Internal and External Clients which will include Client Support Specialist, and Analysts by instructor-led classroom training or virtual training (webcast).

  • Participate in product meetings to ensure all training materials reflects current product features and future product vision.
  • Work with the Learning Services Team and other department resources on an on-going basis to continuously identify training gaps and requirements
  • Able to conduct a wide range of course offerings, including, but not limited to, Client Support new hires, CRM tool, and support of Concur Products
  • Provide training consulting services to clients to improve change management and a better understanding of Concur’ s products

Education, Experience & Training required:


  • 3-5 Years SAP Concur Travel Product Knowledge Implementation and support preferred
  • 3-5 years of travel industry knowledge specifically travel agency knowledge
  • Have basic understanding of adult learning theory, human development, and personality
  • Outstanding presentation skills
  • Be able to design and use assessments as a way to provide value -added insight and build the credibility of the training content 

Position Requirements 

  • 3-5 years of travel industry knowledge specifically travel agency knowledge
  • Outstanding presentation skills
  • Must be able to work independently with minimum supervision
  • The ability to travel globally up to 2 – 3  weeks each month


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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